Medical Navigator - The Ridge Recovery Center

Hartford HealthCare; Windham (CT); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) plan with employer match

Generous paid time off with holidays

Job summary

Rushford Center (The Ridge Recovery Center) within Hartford HealthCare is seeking a dedicated Medical Navigator to support admissions and provide day-to-day patient care for individuals with substance use disorders at the Windham, CT facility. The role welcomes MA, CNA, EMT, or PCT credentials and emphasizes compassionate, data-driven care in a new state-of-the-art setting.

The Medical Navigator will assist clinical staff, collect vital data, and help ensure safe, smooth patient transitions

Qualifications

• High School graduate or equivalent.
• Diploma/Certificate from an accredited Medical Assistant program, OR CT CNA/EMT Certification.
• Diploma from MA program or Associate’s Degree in related field preferred.
• In lieu of education, at least one year of direct medical patient care acceptable.
• Previous experience in drug & alcohol treatment or disease concept of addiction preferred.
• Previous experience with mental health and/or psychiatric population preferred.

Responsibilities

• Process and transition clients through admissions including completion of all required documentation.
• Coordinate with admission staff to ensure expediency of client admission across departments.
• Obtain and observe urine drug screens, take client vitals, and report abnormal values to staff nurse.
• Orient clients to rules and regulations and provide basic counseling to reduce anxiety.
• Manage client discharge with proper documentation and return of property.
• Run non-clinical groups and assist with inventory management.
• Serve as liaison between Rushford and outside contracting services.
• Perform other related duties as required.

Education

High School graduate or equivalent

Diploma/Certificate from an accredited Medical Assistant program, OR an active CT CNA or EMT Certification

Diploma from an accredited Medical Assistant program or Associate’s Degree in related field of substance abuse and/or mental health preferred

One year of direct medical patient care experience (in lieu of education requirements)

Experience in drug & alcohol treatment or disease concept of addiction preferred

Experience with mental health and/or psychiatric population preferred

Job description

Location Detail: 289 Windham Rd Willimantic (10534)

Shift Detail: Thursday through Saturday 11:00 PM-7:30 AM

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.

Job Summary

Rushford Center (The Ridge Recovery Center) is seeking a dedicated and compassionate Medical Assistant (MA), Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT) or Patient Care Technician (PCT) who desires a rewarding career making a difference in the lives of individuals living with substance use disorders. The Ridge Recovery Center is a new state-of-the-art substance use disorder treatment facility in Windham, CT. The Ridge Recovery Center offers personalized paths to recovery in a serene and tranquil setting.

The Medical Navigator will work with and assist other professional, clinical, and medical staff in providing day-to-day basic patient care to individuals with substance use disorders. The Medical Navigator provides safe patient care and administrative duties as needed to assist clients in achieving established outcomes by collecting data points (e.g. vital signs and lab testing) and other information to be utilized in assessment.

Job Responsibilities

• Process and transition clients through admissions including completion of all required documentation. Meet with client’s family obtaining information related to client’s history as it pertains to admission.


• Coordinate with all admission related staff ensuring expediency of client admission including Utilization Review, Nursing, Admission Specialists and staff in related departments.


• Obtain and observe urine drug screens, take client vitals, and report abnormal values/trends to staff nurse. Complete safety checks throughout the clients stay.


• Orient clients to the rules and regulations for clients at Rushford. Provide basic counseling to help decrease the client anxiety and assure continuity of care.


• Manage clients’ discharge by ensuring all property is returned, forms are signed and documentation is complete.


• Run non-clinical groups.


• Maintain supplies by managing inventory and ordering as needed. Complete audits as needed.


• Serves as a liaison between Rushford and outside contracting services, providing prompt service for all requests.


• Perform other related duties as required

Qualifications

• High School graduate or equivalent


• Diploma/Certificate from an accredited Medical Assistant program, OR an active CT CNA or EMT Certification, OR relative experience as outlined below


• Diploma from an accredited Medical Assistant program or Associate’s Degree in related field of substance abuse and/or mental health preferred


• In lieu of education requirement, at least one year of direct medical patient care may be considered


• Previous experience in drug & alcohol treatment or disease concept of addiction preferred


• Previous experience with mental health and/or psychiatric population preferred


• Familiarity with Alcoholic (or Narcotics) Anonymous 12-Step Program preferred


• Obtain CPR certification within six months of employment. AED Training within six months of employment

As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of:

• Medical and dental benefits


• 401(k) plan with employer match


• Generous paid time off with accrual starting on the date of hire, including seven paid holidays


• Additional voluntary benefits as well as employee discount programs

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.