Clinical Services Assistant (Per Diem)

Hartford HealthCare; Portland (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

Rushford Center, part of Hartford HealthCare, seeks staff to assist clinicians in providing coordinated services and case management for adults with mental health and/or substance use issues. All employees may be required to provide mandated shift coverage for programming needs.

You will perform direct client care under supervision, assist with safety checks, and support medication management. You will help document progress and coordinate with the interdisciplinary team to adjust treatment

Qualifications

• Associates in DARC, Human Services or related field required/preferred.
• Bachelor's Degree in Social Work, Psychology or related field preferred.
• High School Diploma/GED with two years of relevant experience acceptable.
• Two years of behavioral health or substance abuse experience preferred.

Responsibilities

• Provide direct client care under supervision by licensed clinicians; facilitate groups and basic counseling.
• Assist with safety checks, intakes, searches, monitoring to maintain safe environment; support medication management documentation.
• Observe and document client progress; communicate outcomes to the team; assist with treatment plan revisions.
• Coordinate case management: referrals, discharge planning, transportation, linkage to social/ health resources.
• Participate in treatment conferences, meetings, trainings, and community partnerships to ensure high-quality care.

Skills

Counseling

Case management

Safety monitoring

Education

Associates in Drug and Alcohol Recovery Counseling (DARC) / Human Services

Bachelor's Degree in Social Work or Psychology

High School Diploma or GED + 2 years experience

2 years of behavioral health/substance abuse experience

Job description

Location Detail: Rushford Portland Facility (10170)

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.

Job Summary

Assists clinician(s) in providing coordinated services & case management for adult clients with mental health and/or substance abuse issues. All employees in this position are considered “Essential Employees” and may be required to provide mandated shift coverage for programming needs.

Key Responsibilities

• Provide direct client care under the supervision of licensed clinicians by facilitating therapeutic and psychoeducational groups, delivering basic counseling, implementing behavioral management plans, and supporting treatment goals.
• Conduct safety checks, client intakes, searches, and monitoring activities to maintain a safe therapeutic environment. Assist with medication management, including medication self-administration monitoring, documentation, medication counts, vital signs collection, and coordination with nursing and medical staff.
• Observe and document client progress, communicate treatment outcomes to the interdisciplinary team, contribute to treatment plan revisions, and support ongoing interventions.
• Coordinate case management activities, including referrals to community resources, discharge planning, transportation arrangements, and linkage to social, health, employment, and support services.
• Participate in treatment conferences, staff meetings, training programs, and collaborative community partnerships to ensure high-quality client care and continuity of services. Perform other related duties as assigned.

Qualifications

• Associates in Drug and Alcohol Recovery Counseling (DARC), Human Services, or related field
• Bachelor's Degree in Social Work, Psychology, or related field is preferred
• In lieu of an Associate's degree, a High School Diploma/GED and two (2) years of experience as indicated below
• Two (2) years of experience in a behavioral health or substance abuse setting is preferred
• Knowledge of Alcoholics (or Narcotics) Anonymous 12-Step Program is preferred
• Valid driver's license
• Valid CPR, Crisis Prevention Institute (CPI) & First Aid training certifications are preferred

As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of:

• Medical and dental benefits
• 401(k) plan with employer match
• Generous paid time off with accrual starting on the date of hire, including seven paid holidays
• Additional voluntary benefits as well as employee discount programs

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.