Medical Malpractice Underwriter

Ultipro; Clive (IA); On-site; USD 65,000 - 85,000; Full time

Job summary

Ultipro is seeking an underwriting professional to support its Insurance Operations team in Iowa. The role focuses on underwriting, processing new and renewal business, and handling policy changes with customer and broker interactions.

Requirements include a college degree preferred and 3–4 years of underwriting or insurance experience. Strong communication and attention to detail are essential for success.

Qualifications

• Underwriting concepts, practices and procedures understood.
• Excellent verbal, written and interpersonal communication skills.
• Attention to detail with problem-solving ability.

Responsibilities

• Underwrite and select business within underwriting authority to ensure profit.
• Process policy changes and renewals; route higher risk items for review.
• Contact brokers, insureds and internal customers by phone and email.
• Provide professional underwriting mentoring and support to staff.
• Perform other job-related duties as assigned.

Skills

Underwriting concepts

Communication

Attention to detail

Problem solving

Organizational skills

Interpersonal skills

Education

College degree preferred

High school diploma or equivalent

Tools

Policy systems

Job description

Position Purpose: Provides administration/service to prospective and current customer base by supporting the Insurance Operations team. This includes the processing and distribution of new and renewal business, cancellation notices, and policy change requests. Routine contact with both internal and external agents, as well as prospective and current clients is required. Accountable for underwriting, expansion and profitability for respective lines of business to include reviewing, analyzing, accepting and declining risk within levels of underwriting authority and to achieve planned goals.

Essential Functions

Underwrite and select business in accordance with underwriting guidelines and within written levels of underwriting authority to ensure an underwriting profit. Follow up with brokers/policyholders/internal customers on any outstanding questions and/or paperwork necessary to complete the underwriting review. Assure that all files are documented and contain an analysis of exposures, pricing methodology and contractual documentation of the risks covered.

Processing policy change requests including review and approval of changes that are within letter of underwriting authority and referral of higher risk changes for underwriting review. Issues policy changes in policy system and generates policy change documents and delivers policy change documents to insured and / or agent.

Processing policy renewals including review of license status, claims activity, and any other noted reasons for review at renewal. Enters all data accurately into the underwriting system to generate renewal policy documents and delivery of renewal documents to insured and / or agent.

Be a point of contact for incoming phone calls from brokers/insureds/internal customers. Responsible for follow up phone calls and emails related to new business and policy change requests.

Provide professional mentoring and technical underwriting support to Associate Underwriting staff.

Performs other job-related duties as assigned.

Requirements

Education: College Degree Preferred. High school degree or equivalent experience. Personal and commercial lines agent license required or must obtain license within two months of employment and requires the ability to meet insurer appointment criteria to represent the company as applicable.

Experience: 3-4 years of related underwriting or insurance experience.

Skills: Ability to develop underwriting concepts, practices and procedures; excellent verbal, written and interpersonal communication skills; excellent attention to detail, good problem-solving skills; requires understanding of standard concepts, practices and procedures within a particular field; ability to obtain extensive knowledge of professional liability and management liability.

Mental Demands: Must have the ability to focus on task for extended periods of time. Must be flexible and have the ability to work with a variety of tasks and employees. Ability to plan, organize, be detail and deadline oriented and maintain a high accuracy rate.

Physical Demands: Continuous sitting for extended periods of time, some standing, walking, bending and reaching. Frequent use of fingers and hands to manipulate computer, telephone and other office equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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