Medical lead

Alan; United States; À distance; USD 180 000 - 240 000; Plein temps

Résumé du poste

Alan is seeking a Medical Lead - Telemedicine to scale our telemedicine offerings and embed clinical excellence across the integrated care model. You will lead a team of 50+ health professionals across geographies, defining clinical practices that balance excellence with cost-effective patient care.

You will collaborate with Ops to monitor performance and drive safety and quality in telemedicine services. You will establish medical governance, create telemedicine guidelines, and foster a

Responsabilités

• Lead and develop the team
• Scale and lead a remote-first team - recruit, onboard, and manage 50+ health professionals (primarily GPs), across geographies, fostering engagement around shared outcomes and integrated care.
• Establish a feedback culture - shape a medical team where professionals embrace peer feedback and case reviews for continuous improvement, in a supportive and benevolent environment.
• Establish medical governance and ensure quality safety - set up clinical committees, case reviews, and incident management. Develop protocols aligned with national guidelines and Alan member first mindset, define appropriate teleconsultation use cases, ensure compliance.
• Monitor and improve clinical practiceDefine clinical practices for integrated care - create telemedicine guidelines that optimize medical quality, patient experience, and cost-effectiveness across the care pathway.
• Drive outcomes that matter - establish metrics beyond process indicators: health im

Description du poste

Health can’t wait. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.

Medical Lead - Telemedicine

Our Health Professionals team embeds clinical expertise across Alan's integrated model to deliver innovative healthcare services with quality, efficiency, and compelling differentiation.

We're scaling Alan's telemedicine offering to become a cornerstone of our integrated model - teleconsultations, medical chat, and AI agents working together to deliver exceptional care.

You’ll grow and lead our team of 50+ health -professionals - General Practitioners (GPs), medical specialists, nutritionists, midwives, physiotherapists - across multiple telemedicine offerings and geographies. You will define clinical practices that balance excellence with effectiveness for optimal patient experience, embedding value-based healthcare principles throughout. Day to day, you will collaborate with a dedicated Ops team to monitor and drive excellence of those health services.

The challenges

• Lead and develop the team
• Scale and lead a remote-first team - recruit, onboard, and manage 50+ health professionals (primarily GPs), across geographies, fostering engagement around shared outcomes and integrated care.
• Establish a feedback culture - shape a medical team where professionals embrace peer feedback and case reviews for continuous improvement, in a supportive and benevolent environment.
• Establish medical governance and ensure quality safety - set up clinical committees, case reviews, and incident management. Develop protocols aligned with national guidelines and Alan member first mindset, define appropriate teleconsultation use cases, ensure compliance.
• Monitor and improve clinical practiceDefine clinical practices for integrated care - create telemedicine guidelines that optimize medical quality, patient experience, and cost-effectiveness across the care pathway.
• Drive outcomes that matter - establish metrics beyond process indicators: health im