Medical Laboratory Scientist II - Generalist

Quest Diagnostics Incorporated; Dearborn (MI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical, dental & vision for full-time employees

401(k) with company match

Education assistance through MyQuest for Education

Job summary

Quest Diagnostics Incorporated is seeking a laboratory technician in Dearborn, Michigan, to perform analytical tests and ensure quality control while supporting the department's operations.

The candidate must possess at least one year of applicable experience and demonstrate strong problem-solving skills. Competitive benefits include medical insurance from Day 1 and retirement plans.

Qualifications

• One year full-time experience or high complexity testing in a clinical laboratory.
• Detail-oriented and able to work independently and multitask.
• Strong communication skills for client interactions.

Responsibilities

• Perform and report on assigned analytical tests following SOP.
• Support quality control, troubleshooting, and staff training.
• Maintain laboratory areas and equipment safely and sanitary.

Skills

Leadership

Problem-solving

Detail-oriented

Communication

Interpersonal skills

Microsoft Office proficiency

Laboratory Information Systems

Education

Associate's Degree in Laboratory Science or Medical Technology

Bachelor's Degree B.S. in Medical Technology, Biology or Chemistry

Job description

Employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Benefits Information

• Day 1 Medical, supplemental health, dental & vision for full‑time employees who work 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Account
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

• Must demonstrate proficiency in all areas of testing and be proficient troubleshooting all applicable instruments/procedures in the department.
• Provides support to the department in the areas of quality control, troubleshooting complex problems, customer support, instrument and equipment maintenance, staff training, process improvement and the completion of special projects as assigned.
• Perform and report on assigned analytical tests in accordance with applicable Standard Operating Procedures (SOP) ensuring that applicable quality control requirements are met.
• Actively support and comply with laboratory policies and procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient test results.
• Adhere to analytical schedules to maintain turnaround time of results including STATS or critical results to clients.
• Ensure reagents/test kits have received dates, expiration dates and if applicable opened dates.
• Perform and document QC analysis to ensure accuracy of clinical data and proper instrument function. Make quality control decisions regarding the disposition of an assay or test.
• Responsible for informing supervisory personnel of all problems associated with the proper performance of test procedures.
• Report any actual or potential deviation from standard or accepted testing procedures and cooperate fully with any investigation of same.
• Enter test results into the Laboratory Information System for standardized report to be generated for physician review and interpretation.
• Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
• Complete training and competency checklists as appropriate.
• May assist supervisor with training of other laboratory personnel.
• Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
• Required to use personal protective equipment, engineering controls and/or work practice controls as directed by management.
• Answer questions from clients or other lab personnel, if applicable.
• Participate in government or regulatory agency inspections, if needed.
• May be required, in the absence of a Supervisor, to assume lead responsibilities if qualified and delegated.
• Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications

Required Work Experience

One (1) year full‑time experience or training (high complexity testing) in a clinical laboratory setting.

Preferred Work Experience

Minimum of 3 years clinical experience with most current year in present department.

Physical and Mental Requirements

• The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
• Ability to stand and work at the bench for long periods of time.
• Frequent walking and/or standing.
• May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses which demand significant manual dexterity.

Knowledge

• Comprehensive theoretical and operational job knowledge in designated specialty required.
• Knowledge of organizational/departmental policies and procedures.
• BS/BA in Medical Technology, Chemistry or Biology, or associate's degree in a Laboratory Science or Medical Technology, or previously qualified as a Technologist under 42 CFR 493.1433 published in March 14, 1990.
• Foreign‑educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation). United States‑educated candidates must provide a detailed original transcript.
• Other state‑specific requirements may apply depending on BU's state testing certifications. Check with local HR or QA departments.

Skills

• Proven leadership and problem‑solving skills.
• Must be detail‑oriented, have the ability to work independently, establish work priorities and handle several tasks simultaneously for maximum department efficiency.
• Interpersonal skills necessary to deal courteously and effectively with supervisors, co‑workers and clients.
• Communication skills necessary to handle telephone inquiries from clients.
• Ability to deal with client information in a confidential manner.
• Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems.

Education

• Associate's Degree in Laboratory Science or Medical Technology (Preferred)
• Bachelor's Degree B.S. in Medical Technology, Biology or Chemistry (Preferred)

Licenses and Certifications

• ASCP Certification (Preferred)

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.