Community Hospital Registration Associate - Revenue Cycle Patient Access

Penn State Health; Lancaster (Lancaster County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Wellness programs

Fitness discounts

Paid time off

Retirement plan

Tuition reimbursement

Job summary

Penn State Health in Camp Hill, PA seeks a Community Hospital Registration Associate to advance the revenue cycle by accurately pre-registering and registering patients for inpatient and outpatient services.

You will verify insurance, review admission requirements, and interact with patients and clinical staff across emergency and outpatient sites. This role offers day shifts, full-time hours, with opportunities for growth within the department.

Qualifications

• HS Diploma or GED required.
• Six months minimum in a customer service setting required.
• PREFERRED: medical health insurance knowledge preferred.
• PREFERRED: medical terminology Revenue Cycle experience preferred.

Responsibilities

• Advances the revenue cycle by completing patient pre-registration and registration for inpatient and outpatient services.
• Verifies insurance and benefits and reviews admissions and regulatory requirements for visits.
• Serves as the first point of contact in Patient Access across hospital settings.

Skills

Customer service

Education

HS Diploma or GED

Job description

Penn State Health Corporation

Penn State Health - Penn State Health Corporation

Location: US:PA: Camp Hill

Work Type: Full Time

FTE: 1.00

Shift: Day

Hours: varied start times 5:00a - 9:30a, every other weekend 3:00p - 11:30p, 3 holidays per year 3:00p - 11:30p

Recruiter Contact: Garrett C. Kieffer at [e-mail]

SUMMARY OF POSITION: The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible for securing all information required to accurately complete the patient pre-registration and/or registration. This includes converting the correct visit within the billing system, verifying insurance and benefit verification, and reviewing regulatory requirements for admissions, observations, surgical day care visits, ED visits and outpatient services performed in a hospital setting.

Patient Access serves as the initial stage in the healthcare journey, marking the outset for enhancing the health and wellness of our patients. Our department offers the team the opportunity to work in various settings, including the emergency room and outpatient sites. This allows you to engage with a diverse patient population and collaborate with medical professionals across a wide spectrum of responsibilities. For those looking to further their career in healthcare, this position provides the background and knowledge of insurance and medical terminology. There are opportunities for advancement within the department to Senior Associate roles and Team Lead positions.

MINIMUM QUALIFICATIONS:

• HS Diploma or GED required
• Six months minimum in a position in a customer service setting required

PREFERRED QUALIFICATIONS:

• Medical health insurance knowledge preferred
• Medical terminology Revenue Cycle experience preferred

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract.

All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

Union: Non Bargained