Medical Lab Technician II - Ambulatory Services

Duke University; Durham (NC); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Duke University Health System Clinical Laboratories in Durham, NC is seeking a Medical Lab Technician II to support Ambulatory Services, specifically Urgent Care. Monday–Friday, 8:00 a.m. – 5:00 p.m., with a 1-hour lunch; weekend on call as needed. Includes a $5,000 commitment bonus for a 1-year term.

Responsibilities include performing routine tests, specimen handling, QC/QA, and instrument maintenance, with emphasis on accurate results and teamwork.

Qualifications

• Experience with patient interaction and clear communication in medical settings.
• Basic understanding of medical terminology and lab procedures.
• Working familiarity with hospital laboratory computer systems or LIS.
• Commitment to laboratory safety and regulatory compliance.
• Strong attention to detail and accuracy in testing and record-keeping.

Responsibilities

• Perform routine clinical laboratory tests using standard techniques and equipment.
• Label and store specimens; prepare samples for analysis and testing.
• Maintain calibration, QA/QC, and maintenance of instruments and equipment.
• Collect blood via venipuncture or capillary methods as needed.
• Document results and report findings to appropriate staff.
• Interact professionally with physicians, nurses, and laboratory personnel.

Skills

Patient communication

Medical terminology

Lab information systems

Laboratory safety

Attention to detail

Education

AA or AS Degree

Tools

Clinical laboratory equipment

Job description

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Medical Lab Technician II - Ambulatory Services

Work Arrangement:

Requisition Number: 274850

Regular or Temporary: Regular

Location: Durham, NC, US, 27710

Date: Oct 14, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke University Health System Clinical Laboratories

Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow.

Medical Lab Technician II supporting Ambulatory Services, specifically Urgent Care. Monday - Friday, 8:00 a.m. - 5:00 p.m., with a 1-hour lunch. Weekend on call by phone, as needed.

This position is eligible for a $5,000 commitment bonus, for a 1-year commitment.

General Description

Coordinate and participate in various complex technical tasks in performing laboratory tests to obtain data for use in the diagnosis and treatment of disease.

Job Duties

• Perform routine tests in clinical laboratories for use in the treatment and diagnosis of disease using standard techniques and equipment.
• Perform related duties in the laboratory including storing and labeling specimens and using manual and automatic equipment to prepare specimens and perform analytical tests.
• Prepare sterile media in plates, jars, or test tubes for use in growing bacterial cultures
• Incubate culture for specific times at prescribed temperatures.
• Understand and comply with laboratory Quality Control and Quality Assurance policies and procedures for instrumentation and testing.
• Prepare solutions, reagents and stains, following standard laboratory formulas and procedures.
• Maintain detailed records of tests performed and report laboratory test results to appropriate personnel.
• Recognize Quality Control shifts and trends and take appropriate action whenever necessary.
• Calibrate and perform routine maintenance on test equipment, clean and sterilize laboratory equipment, glassware, and instruments, and maintain laboratory supply of chemicals and glassware.
• Perform routine maintenance on equipment.
• Collect blood specimens from patients using venipuncture, or heel or finger stick.
• Carry out Point-of-Care Testing waived tests and urinalysis without a microscope.
• Utilize various hospital and laboratory information systems and software.
• Interact in a professional and courteous manner with doctors, nurses, and other personnel to provide technical guidance and address concerns.
• Perform other related duties incidental to the work described herein.

Knowledge, Skills, and Abilities

• Experience involving patient contact, customer service in a medical setting, and strong communication skills, both verbal and written.
• Basic knowledge of medical terminology. Working knowledge of laboratory and hospital computer systems is helpful.
• Basic knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.
• Ability to demonstrate required dexterity, knowledge, and ability to complete assigned laboratory tasks and skills, attention to detail, and compliance with all appropriate regulatory and safety requirements.
• Ability to maintain effective working relationships with other employees.

Minimum Qualifications

Education

AA or AS Degree. Minimal educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA requirements are met by the employee for the tasks being performed.

Experience

No experience is required (meet CLIA requirements)

Degrees, Licensures, Certifications

Certification as a Medical Laboratory Technician by a nationally recognized board/agency (required, within 18 months)

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.