Medical Lab Assistant/Phlebotomist I (Days or Evenings)

Memorial Health System; Springfield (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Phlebotomist to join their team. In this vital role, you will collect blood and other specimens from patients, ensuring accurate processing and delivery to the testing department. You will perform various point-of-care tests, interpret laboratory orders, and maintain excellent communication with patients and healthcare staff. This position is perfect for someone who thrives in a fast-paced environment and is passionate about providing quality patient care. Join a supportive team where your skills will make a significant impact on patient outcomes and laboratory efficiency.

Qualifications

• High School diploma required; ASCP Phlebotomy Certification preferred.
• Experience in phlebotomy and laboratory testing preferred.

Responsibilities

• Collect and process specimens for testing from patients of all ages.
• Perform waived point-of-care testing and ensure specimen integrity.

Skills

Customer service orientation

Good communication skills

Basic medical terminology

Strong typing skills

Ability to follow directions

Education

High School diploma or equivalent

Tools

Laboratory information systems

Job description

Overview

• Multiple Shifts & Locations available.

Collects blood/urine/swabs specimens from patients of all ages and processes specimens appropriately for delivery to testing department. Performs and results a variety of waived point-of-care testing including quality control. Interprets and inputs all laboratory orders into computer system for outpatient testing. Determines medical necessity and interprets orders that have a diagnosis that does not support the testing ordered.

Qualifications

Education:

• High School graduate or equivalent required.

Licensure/Certification/Registry:

• ASCP Phlebotomy Certification preferred.

Experience:

• Experience preferred.

Other Knowledge/Skills/Abilities:

• Knowledge of use of proper personal protective equipment (PPE).
• Customer-service oriented.
• Good communication skills required.
• Basic medical terminology helpful.
• Strong typing and computer skills necessary.
• Ability to accurately follow directions and perform specific functions. May be exposed to potentially infectious diseases.

Responsibilities

• Performs and results waived point-of-care testing such as urine pregnancies, urine dipsticks, rapid strep screens, RSV, influenza, and Hem occult testing.
• Correctly enters patient demographic and billing information into the hospital admitting system. Understands insurance policy numbers and carrier codes. Verifies diagnosis with test order for Medicare reimbursement. Prints the ABN and obtains necessary patient information in required situations. Provides accurate communication to assist outpatients in the Medicare process.
• Accurately identifies and obtains blood specimens from patients of all ages, employees, etc. as requested by authorized personnel (i.e. physicians, nurses, residents) using correct technique and appropriate equipment. Maintains productivity at a rate comparable to other experienced staff (6-8 patients per hour).
• Reads, interprets, and correctly enters outpatient and non-patient physician orders, questioning any unclear order with supervisor. Rechecks the order for errors, making any necessary corrections. Performs cancellations requested by authorized personnel using proper documentation.
• Participates in the collection of special procedures (ISP, drug screens, EBT, cultures, Influenza/RSV’s, research studies, bone marrows, capillary collections, therapeutic phlebotomy, cortisol stimulation testing, etc.). Assists non-laboratory personnel with specimen requirements and collection procedures.
• Ensures specimen integrity by adhering to appropriate laboratory packaging protocols. Ensures that all specimens received from client and physician offices are documented against packing lists and follows up with the site in the event all specimens are not received. Completes tracking logs and prepares specimens for courier pick up.
• Monitors daily phlebotomy actions by the use of various computer programs and logs (ORV, collection list, will call board, etc.). Maintains specimen tracking by correctly logging in all specimens with the correct time and date of specimen collection.
• Maintains phlebotomy and clerical areas in a clean and orderly manner. Orders and maintains supplies and keeps areas stocked accordingly. Inputs all faxed orders into the lab orders database, questioning any illegible order, and calls physician’s office for clarification of test order and patient demographics and order request (standing or one time).
• Communicates telephone or verbal messages effectively to appropriate lab divisions, personnel, or administrative staff. Provides effective communication to the outpatient either in person or by telephone. Gives patient test results to nursing units and physician offices in accordance with medical center policies either verbally or by fax communication. Performs other related work as required or requested.