Medical Interpreter / Translator - Spanish

Stanford Children's Health | Lucile Packard Children's Hospital Stanford; Pleasanton (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Interpreter/Translator fluent in Spanish to enhance patient care. In this vital role, you will provide interpretation and translation services, ensuring that non-English speaking patients and their families understand medical information and access necessary resources. Your expertise will bridge communication gaps, advocate for patient needs, and support healthcare staff in delivering exceptional care. Join a team that values diversity and is committed to creating an inclusive environment where your contributions can make a significant impact on the lives of children and families.

Qualifications

• Requires a Bachelor's degree in translation and interpretation or related field.
• Must demonstrate native or near-native proficiency in English and non-English languages.

Responsibilities

• Conduct medical interpretation and translation for patients and families.
• Connect patients to hospital resources and respond to emergency requests.

Skills

Verbal and written communication

Medical terminology

Consecutive interpreting

Cultural awareness

Interpersonal skills

Confidentiality

Sound judgment

Education

Bachelor's degree in translation and interpretation

Bachelor's degree from an accredited college

Job description

Here you have the potential and support to achieve extraordinary outcomes for healthier, happy lives.

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Medical Interpreter / Translator - Spanish

Category: Ancillary Administrative & Patient Services

Job Description

JOB SUMMARY

Under the direct supervision of the Assistant Manager of Interpreter Services, conducts medical and general interpreting/translating for the patient care staff and for patients and their families. Acts as a cultural consultant to staff and as advocate for non-English speaking patients/families. Assesses and monitors patients' understanding of the information conveyed and keeps physicians/nurses informed as to the level of that understanding. Suggests referrals to medical staff, clinical social workers, patient relation staff, chaplains, and ancillary staff. Records services provided in patient chart.

ESSENTIAL FUNCTIONS

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

• Performs medical interpretation for patients and their families in consecutive and sight translation modalities, including in-group settings. Independently interprets simple encounters accurately and completely (e.g., admissions, simple new patient and follow-up encounters, etc.). With periodic supervision, interprets complex encounters accurately and completely (e.g., Care conferences, Psych, Consents, etc.).
• Performs medical translation for patients and their families. Independently translates, edits, and proofreads simple After Visit Summaries in an accurate, clear, and timely manner (e.g., maternity, well baby, basic surgery procedures, etc.). With periodic supervision, translates, edits, and proofreads complex After Visit Summaries in an accurate, clear, and timely manner (e.g., correspondence, Transplant, Oncology, medical procedures and instructions, etc., and other pertinent documents as necessary).
• Connects patients and families to hospital resources, as needed.
• Shares observations with medical staff, clinical social workers, patient experience staff, chaplains, and ancillary staff about potential patient needs to ensure quality patient care.
• Responds to Code emergency requests, confirms language preference, and provides interpretation for crisis interventions as necessary.
• May arrange interpretation for all languages for patients and families including: outside agencies, phone interpretation, spoken and sign language services, as needed.

Qualifications

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in translation and interpretation
Experience: None Required

OR

Education: Bachelor's degree from an accredited college or university
Experience: Completion of medical interpreting training accepted by certification boards and one (1) year of interpreting experience.
Licensure/Certification: None required.

KNOWLEDGE

• Native or near-native ability in verbal and written communications in both English and non-English working languages.
• Knowledge of Medical Terminology.
• Ability to perform consecutive interpreting and sight translation.
• Knowledge of cultural, health literacy, and perceptual factors that may affect patient treatment and communication.
• Ability to establish and maintain excellent client relationships, exhibit exemplary interpersonal skills and exercise sound judgment and professionalism in business and personnel matters.
• Ability to maintain confidentiality of sensitive information.
• Ability to remain calm under pressure and apply sound judgment.
• Ability to work well with individuals at all levels of the organization.

PHYSICAL REQUIREMENTS

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Additional Information

Pay Range
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (Hourly): $39.33 to $44.11

Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.