Medical Interpreter CSCC Interpreters - Spanish

Nationwide Children's Hospital; North Carolina; On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Nationwide Children’s Hospital seeks a full-time Medical Interpreter to bridge language gaps between healthcare teams and patients with limited English proficiency. You will translate and convey medical information accurately, while providing cultural context to support clear understanding.

Role requires accredited interpreter training, formal interpreter training, and at least two years of college (preferred).

Qualifications

• Completed accredited medical interpreter training is required.
• Formal interpreter training is required.
• Two years of college education is preferred.

Responsibilities

• Transmits accurately and literally between languages to facilitate communication between healthcare providers and patient families.
• Clarifies non-literal translations and provides necessary cultural framing to prevent misunderstandings during healthcare interactions.
• Explains the role of a Medical Interpreter to patients, families, and providers to ensure cooperation.
• Maintains confidentiality and upholds Medical Interpreter Code of Ethics across all interactions.
• Documents interpreter services thoroughly and coordinates with agencies for patient and family services.

Skills

Bilingual English & another language

Customer service & interpersonal

Education

Accredited medical interpreter training

Formal interpreter training

Two years of college (preferred)

Job description

Overview

Schedule: Full-Time, M-F. 8:30AM-5PM, Benefits Eligible

BHP

Job Description Summary

Bridges the communication gap between healthcare providers and patients with limited English proficiency, enabling clear, precise coveyance of healthcare services. Provides valuable cultural context for better understanding and accurately translates the healthcare environment’s nuances, giving a comprehensive framework for received messages.

Job Description

Essential Functions

• Transmits accurately and literally between languages to facilitate communication between healthcare providers and patient families, also translating patient-specific healthcare instructions as appropriate.
• Clarifies non-literal translations and provides necessary cultural framing to prevent misunderstandings during healthcare interactions.
• Clearly explains the role of a Medical Interpreter to both the patient and the patient’s family and healthcare provider to ensure smooth cooperation.
• Serves as an essential resource to healthcare providers in delivering culturally competent care and to patients and families regarding NCH’s culture and practices.
• Abides by the Medical Interpreter Code of Ethics, maintaining confidentiality, demonstrating a non-judgmental attitude, respecting patient self-determination, disclosing conflicts of interest, and upholding professional boundaries.
• Completes thorough documentation of provided interpreter services and performs additional duties such as coordinating with other agencies for patient and family services.
• Regularly seeks professional development through continuing studies and training, and maintains adherence to organization policies and procedures.

Education Requirement

• Completed accredited medical interpreter training, required.
• Formal interpreter training, required.
• Two years of college education, preferred.

Certifications

Valid National Certificate in Healthcare Interpreting CHI or CMI or certification within 12 months of hire, required.

Skills

• Bilingual. Fluency in foreign language and English, required.
• Effective customer service, communication and interpersonal skill.

Experience

• Experience interpreting in a health or human service organization, required.
• One year of experience in a health care organization or interpreting in a health care of social service organization, preferred.

Physical Requirements

OCCASIONALLY: (none specified)

FREQUENTLY: (none specified)

CONTINUOUSLY: (none specified)

“The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet”