Medical Interpreter - Sign Language

Atrium Health Floyd; Rome (GA); On-site; USD 48,904 - 73,357; Full time

Benefits offered by this job

Paid Time Off

Health, dental, and vision insurance

Flexible Spending Accounts

Educational assistance program

Job summary

Atrium Health Floyd in Rome, Georgia is seeking a full-time Medical Interpreter to facilitate communication for patients and healthcare providers across various settings. The role includes responsibilities such as providing interpretation, ensuring confidentiality, and collaborating with social services.

Candidates must be bilingual in target language and English, hold advanced training beyond high school, and obtain Medical Interpreter certification within one year of hire. Benefits include paid time off, health insurance, and a retirement plan with employer match.

Qualifications

• Medical Interpreter (CMI) certification required within 1 year of hire.
• No previous experience required.
• Competency in interpreting for healthcare professionals.

Responsibilities

• Provide interpretation for patients and families in clinical settings.
• Facilitate communication during critical medical situations.
• Collaborate with social services and other departments as needed.

Skills

Bilingual in target language and English

Medical–interpreting proficiency

Understanding of medical terminology

Excellent interpersonal and communication skills

Basic computer skills

Education

Advanced training beyond high school

Job description

Department: 11604 Enterprise Corporate - Language Services

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details: Monday-Friday 0900-1730, possible early start, late finish, weekend coverage and required holiday rotation. Modalities: Video/Phone/In-person.

Pay Range: $35.50 - $53.25

Responsibilities

• Provides interpretation for patients, families, and their healthcare team in all clinical settings, maintaining confidentiality and professionalism across languages and cultures.
• Facilitates communication during life-support withdrawal, fetal demise, and major emergency cases.
• Encourages rapport-building and ensures clear understanding between patients and providers.
• Collaborates with social services, behavioral health, financial counseling, and chaplaincy on advanced directives, psychiatric evaluations, homelessness, domestic violence, and alcohol/substance abuse issues.
• Documents work activity in official departmental logs and patient medical records.
• Assists with follow‑up appointments, referrals, transportation, insurance/payment processes, informed consents, and site translations as needed.
• Adheres to all federal, state, and local regulations governing medical interpreting practice.

Qualifications

• Licensure/Registration/Certification: Medical Interpreter (CMI) certification issued by The National Board of Certification for Medical Interpreters must be obtained within 1 year of hire.
• Education: Advanced training beyond high school, including completion of an accredited or approved program.
• Experience: No previous experience required.
• Knowledge, Skills & Abilities:
  • Bilingual in target language and English; proven medical–interpreting proficiency.
  • Professional command of bilingual medical terminology (anatomy, physiology, diagnostics, treatment, prevention, health education).
  • Competency in interpreting for physicians, nurses, pharmacists, therapists, social workers, chaplains, and financial counselors in all healthcare settings.
  • Knowledge of medical interpreting ethics per the National Council on Interpreting in Health Care (NCIHC).
  • Understanding of cultural aspects of the medical community and patient identity.
  • Ability to handle difficult communications, including death and dying.
  • Excellent interpersonal and communication skills.
  • Basic computer skills.
  • Proficiency with video interpreting techniques.

Physical Requirements & Working Conditions

• May be exposed to human blood or body fluids.
• Must wear protective clothing as needed.
• Operates necessary equipment.
• Works in a 24/7 environment with on‑call responsibilities.
• Position requires travel; possible road and weather hazards.

Benefits

• Paid Time Off programs.
• Health, dental, vision, life insurance, short- and long-term disability.
• Flexible Spending Accounts for health and dependent care.
• Family benefits: adoption assistance, paid parental leave.
• Defined contribution retirement plan with employer match.
• Educational assistance program.