Medical Interpreter -Amharic/English - PRN (As Needed)- Washington DC - On site

Children's National Medical Center; Washington (District of Columbia); On-site; USD 45,000 - 77,000; Full time

Job summary

An established industry player is seeking a skilled Medical Interpreter fluent in Amharic and English to provide vital language interpretation services in various medical settings. This role involves facilitating communication between patients, families, and healthcare staff, ensuring accurate and sensitive interactions during critical medical situations. The ideal candidate will possess a Bachelor's degree and relevant experience, along with a strong understanding of medical terminology. Join a dedicated team committed to providing exceptional care and support in a dynamic healthcare environment, where your contributions will directly impact patient outcomes and experiences.

Qualifications

• 1 year experience as an interpreter in critical situations is required.
• Completion of a 40-hour Medical Interpreter Training Course is mandatory.

Responsibilities

• Facilitate communication among patients, families, and staff.
• Manage assignments independently and maintain professional boundaries.

Skills

Interpreter Skills Assessment

Bilingual capability (English/Amharic)

Understanding of medical terminology

Education

Bachelor's Degree

Tools

Documentation Systems

Job description

Job Title: Medical Interpreter - Amharic/English - PRN (As Needed)

Location: Washington DC - On site (240001RQ)

Description:

The Medical Interpreter will provide language interpretation services to patients, families, and staff in critical, acute, or chronic medical situations as needed. The Medical Interpreter will provide services in person, telephonically, or via video remote to assist patients and families in their interactions throughout the hospital.

Qualifications:

Minimum Education:
Bachelor's Degree or equivalent years of experience. (Required)

Minimum Work Experience:
1 year Experience as an interpreter for individuals in critical situations. (Required)

Required Skills/Knowledge:

• Successfully pass the Interpreter Skills Assessment, or equivalent, provided by CNH. (Required)
• 40-hour Medical Interpreter Training Course Completion (must have proof of certificate from a reputable training institution). (Required)
• Bilingual capability English/Amharic Medical Interpreter
• Understands medical terminology.

Functional Accountabilities:

Patient Care:

• Facilitate communication among patients, families, and staff.
• Interpret directly and accurately, without omissions, additions, or interference with communication.
• Manage assignments independently without close supervision; maintain a professional role and sensitivity during critical medical and/or psychosocial situations; respect all parties in the discussion and their individual roles.
• Set limits appropriately; maintain professional boundaries as an interpreter; maintain patient, family, and staff rights to confidentiality and privacy.
• Translate quickly and accurately patient-specific discharge instructions, physician and nursing instructions, and care instructions.

Staff Interpretation Services:

• Educate staff in the use of interpreters and available interpretation services.
• Communicate with staff about staff needs and patient/family needs.
• Advocate for patients/families with staff to facilitate continuity of care.
• Assist staff to become increasingly culturally sensitive.

Administrative:

• Effectively coordinate and schedule interpretation requests.
• Prepare daily schedules for interpretation assignments.
• Keep and organize interpretation requests and reports.
• Accurately document interpretation assignments in all systems and databases used and required by the program.
• Perform dispatching duties for the Language Services program as assigned.

Organizational Accountabilities:

• Anticipate and respond to customer needs; follow up until needs are met.
• Demonstrate collaborative and respectful behavior.
• Partner with all team members to achieve goals.
• Be receptive to others’ ideas and opinions.
• Contribute to a positive work environment.
• Demonstrate flexibility and willingness to change.
• Identify opportunities to improve clinical and administrative processes.
• Make appropriate decisions, using sound judgment.
• Use resources efficiently.
• Search for less costly ways of doing things.
• Speak up when team members appear to exhibit unsafe behavior or performance.
• Continuously validate and verify information needed for decision making or documentation.
• Stop in the face of uncertainty and take time to resolve the situation.
• Demonstrate accurate, clear, and timely verbal and written communication.
• Actively promote safety for patients, families, visitors, and co-workers.
• Attend carefully to important details - practicing Stop, Think, Act, and Review in order to self-check behavior and performance.

Primary Location: District of Columbia - Washington

Work Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010

Job: Administrative Support / Customer Service

Position Status: R (Regular) - O - PRN

Shift: Variable

Work Schedule: Variable

Job Posting: Apr 3, 2025, 6:49:58 PM

Full-Time Salary Range: 45614.4 - 76024

Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment.