Medical Interpreter

NYC Health + Hospitals; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Lincoln Medical and Mental Health Center in the Bronx seeks a medical interpreter to provide verbatim interpretation for LEP patients and healthcare providers. The role includes translating written materials and coordinating with the Language Assistance Department to ensure accurate communication.

The position requires collaboration with vendors, participation in staff training, and adherence to compliance standards while maintaining professional appearance and flexibility across assignments.

Responsibilities

• Provide interpreter services between English and target language for LEP patients and providers at Lincoln Medical Center.
• Participate in translation and review of written patient information, including pamphlets, brochures, flyers, and signage.
• Maintain records to track trend type and frequency of utilization of medical interpreter services.
• Assist the Language Assistance Department in conducting in-service training of internal departmental staff.
• Under supervision from the Language Assistance Department Coordinator, act as liaison to vendors of document translation and telephonic interpreting services.
• Assist in coordinating the Signage Review to ensure language needs are met.
• Promote a positive attitude aligned with the organization’s mission and values.
• Meet compliance standards such as annual assessments and in-service trainings.
• Participate in Performance Improvement Activities.
• Develop professionally through training activities and maintain professional attire at work.
• Exhibit flexibility in work assignments and sites.

Job description

Marketing Statement Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

• Provide interpreter services between English and target language for LEP patients and providers at Lincoln Medical Center.
• Participate in translation and review of written patient information, including but not limited to pamphlets, brochures, flyers, and signage both in-house and outsourced.
• Maintain records to track trend type and frequency of utilization of medical interpreter services.
• Assist the Language Assistance Department in conducting in-service training of internal departmental staff.
• Under supervision from the Language Assistance Department Coordinator, act as liaison to vendors of document translation and telephonic interpreting services to ensure these are provided efficiently and effectively.
• Assist the Language Assistance Department in Coordinating the Signage Review for the facility to ensure that signs are consistent with the language needs of our patients.
• Promote a positive and pleasant attitude conducive to the workplace, which enhances and furthers the Mission, Vision, and Value statements.
• Meet all compliance standards / requirements such as annual physical evaluation / assessment, Annual in-service; Right-To-Know; Fire Drill Participation; etc.
• Participate in Performance Improvement Activities.
• Be responsible for enhancing own personal and professional development as a medical interpreter through attendance at outside and Lincoln Hospital’s training activities.
• Be responsible for wearing professional attire to the workplace as well as during off site work when conducting business on behalf of Lincoln Hospital.
• Exhibit flexibility within Lincoln Hospital as it pertains to work assignment, work place, site designation, and Tour of Duty.
• Adhere to the Vision / Mission / Value statement of the organization in all endeavors.

Minimum Qualifications

Master’s degree from an accredited college or university in P