Medical Intake Representative - Gainesville, FL

Perfect Path, LLC, d/b/a Trajector Services; Gainesville (FL); Remote; USD 36,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated Medical Intake Representatives to join their mission of assisting veterans in navigating disability benefits. This role involves engaging with clients through a performance-based sales process, ensuring they receive the support they need. The ideal candidate will excel in a remote environment, demonstrating strong communication and organizational skills while effectively managing client relations. You'll be part of a passionate team committed to making a difference in the lives of individuals with disabilities. If you thrive in a dynamic sales environment and are eager to contribute to a meaningful cause, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Program

Paid Time Off

Federal Holidays

Qualifications

• 2 years of metrics-based telephone sales experience required.
• Excellent communication and organizational skills are essential.

Responsibilities

• Sell medical consulting services to veterans seeking disability benefits.
• Manage leads and maintain client information in the CRM system.

Skills

Telephone Sales

Client Relations

Communication Skills

Organizational Skills

Active Listening

Education

High School Diploma

A.S. in Business

Tools

MS Office

Google-based Documents

CRM Software

Job description

Overview

One Trajector. One Mission.

Trajector is where purpose meets progress. We specialize in medical evidence services that become the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you'll join a team of over 1,800 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time.

Job Overview

Medical Intake Representatives are also known as Inside Sales Representatives and the face and voice of our company! As the frontline members of our company, they will follow a sales process based on warm leads prompted by Veterans who seek assistance earning their disability benefits. Our MIR team members deliver professional and discrete intake experiences to identify and educate Veterans and individuals with disabilities on our medical consulting resources. This position is remote and based out of our Gainesville, Florida Corporate Office. Our top sales professionals can earn $50K and more with uncapped incentives.

Do you enjoy sales, managing your schedule and working from home? If this sounds like the opportunity for you, look below at our new performance-based schedule system!

In effort to reach more Veterans, we are now streamlining schedules based on shift bidding. Shift bidding is a process whereby one or more employees can express interest in working an open shift. The MIR’s who join our company will not only work based off a shift bidding schedule but will also require a three-week nesting period to determine if they are ready and proficient to join our inside sales team at Trajector.

This position is on-site and will report to the Gainesville, FL office.

About Our Perks, Compensation, & Benefits

• Competitive compensation ranging from $17.50 per hour with total compensation ranging from $36,400.
• Medical, dental, vision, 401k program, and more.
• Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI.
• Joining a rapidly growing organization.

Responsibilities

• Selling and presenting a private medical consulting service to U.S. Military Veterans who need assistance with pursuing the VA disability benefits for which they qualify.
• Effectively establish rapport, demonstrate compassion, present our company value, and create motivation with veteran clients to gather necessary documents to help build an initial review strategy designed to help the veteran client gain all eligible disability compensation.
• Strong ability to articulate thoughts in a precise and professional manner so veteran clients are clear on our process to assist.
• Entering and updating veteran client information into CRM system.
• Managing assigned leads efficiently as directed by leadership.
• Meeting minimum daily performance and activity metrics.
• Resolving veteran objections, concerns, and issues to help them see value in using VCP’s services.
• Ability to effectively communicate Initial Review Claim path to veterans to gain interest in our services.
• Ability to gain commitment from veteran by getting their signature on our Medical Consulting Services Agreement which contains terms, fees, and details of payment to be rendered by client.
• Making up to 50-100 calls a day, average phone time 5-6 hours a day.

Qualifications

• Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• High school Diploma or Equivalent A.S. In Business preferred.
• Two years of metrics-based telephone sales/client relations or account management in a high-volume customer environment.
• Excellent communication and organizational skills.
• Ability to follow and perform intake script while building rapport with clients.
• Computer proficiency with MS Office, Google-based documents, CRM, and proprietary software applications.
• Achieve established daily, weekly, and monthly goals.
• Manage veteran contacts through CRM to ensure proper notation of actions.
• Effectively overcome objections and concerns to keep qualified veterans interested in getting our assistance.
• Active listening skills on each call with the ability to retain information while multitasking through software applications including concise and accurate notation in CRM to complete calls in timely and efficient manner.
• Minimum internet speed of 25 Download/10 Upload.

EEO Statement

Trajector is an EOE/Veterans/Disabled/LGBTQ employer.