Medical Insurance Follow-Up Representative

gobravvo; Atlanta (GA); Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Remote work flexibility

Holidays

Job summary

TRC Talent Solutions is seeking a Medical Insurance Follow-Up Representative in Atlanta, GA, with 1–2 years in healthcare revenue cycle. The role supports insurance follow-up, denial resolution, and aged account remediation for hospital and physician billing accounts.

Remote work flexibility is provided along with comprehensive benefits. You will work with commercial and government payers to resolve unpaid claims while maintaining accurate documentation and productivity in a fast-paced

Qualifications

• 1-2 years of healthcare revenue cycle experience required.
• Experience with hospital billing and/or physician billing accounts required.
• Strong knowledge of insurance denials, follow-up, and standard claim forms (UB-04 and/or HCFA 1500).
• Familiarity with EMR and billing software such as Epic, Cerner, Meditech, McKesson, Allscripts, or Soarian.

Responsibilities

• Perform second-tier insurance account follow-up on outstanding A/R balances.
• Resolve denied, underpaid, and unresolved insurance claims in compliance with payer guidelines.
• Research and resolve aged accounts and payer issues to prevent revenue loss.
• Work high-dollar accounts and conduct detailed account analysis using medical billing systems.
• Review UB-04 and/or HCFA 1500 claims for billing accuracy and compliance.
• Investigate eligibility discrepancies, coding issues, denials, and reimbursement variances.
• Communicate effectively with insurance payers, clients, and internal revenue cycle teams.
• Submit corrected claims, rebills, secondary billing, and appeals to ensure timely reimbursement.

Skills

Attention to detail

Multitasking

Communication skills

Problem-solving

Remote work discipline

Education

High school diploma

Associate’s degree

Bachelor’s degree (preferred)

Tools

Epic

Cerner

Meditech

McKesson

Allscripts

Soarian

Job description

# Medical Insurance Follow-Up Representative**Location:** Atlanta, GA**Job Type:** Temp to Hire**Company:** TRC Talent Solutions**Salary:** $18.00 - $22.00 Per Hour**Category:** Financial Services## Job Description Apply NowThe Medical Insurance Follow-Up Representative plays a critical role in supporting the revenue cycle operations of healthcare organizations by ensuring timely and accurate insurance claim resolution and account follow-up. This full-time position is designed for professionals who have experience in healthcare revenue cycle management, with a strong focus on back-end accounts receivable (A/R) follow-up, denial resolution, and aged account remediation for hospital and physician billing accounts. As a Medical Insurance Follow-Up Representative, you will have the opportunity to work remotely, leveraging your analytical skills and healthcare knowledge to help hospitals and physician practices optimize their revenue and streamline insurance payment processes.Medical Insurance Follow-Up Representatives collaborate with internal teams, healthcare providers, and insurance payers to resolve outstanding claims, address denials, and ensure all billing is accurate and compliant. The core of this role involves detailed research, communication, and documentation, all of which contribute to the efficient operation of the revenue cycle. If you thrive in a fast-paced, problem-solving environment and enjoy working with insurance denials and unpaid claims, this opportunity will allow you to build your career in healthcare accounts receivable management.By joining a growing team that values remote work flexibility, you will be empowered to balance your career and personal life while making a measurable impact on the financial health of healthcare organizations. The position requires a deep understanding of insurance claim processes, familiarity with industry-standard forms such as UB-04 and HCFA 1500, and the ability to navigate electronic medical record (EMR) and billing systems. Utilizing these skills, you will partner with commercial and government payers to address barriers to payment and expedite claim resolution.As a Medical Insurance Follow-Up Representative, you will benefit from a supportive team culture, opportunities for career advancement, and a comprehensive benefits package. This role is ideal for individuals who are self-motivated, detail-oriented, and committed to maintaining high productivity and quality standards in a remote work setting. Your expertise will help drive positive outcomes for both patients and healthcare providers by ensuring accurate and timely reimbursement for services rendered.Medical Insurance Follow-Up Representative - Summary* Full-time, remote opportunity focused on healthcare revenue cycle management* Responsible for insurance follow-up, denial resolution, and aged account remediation* Work with hospital and/or physician billing accounts to maximize reimbursement* Partner with commercial and government payers to resolve unpaid claimsDuties & Responsibilities* Perform second-tier insurance account follow-up on outstanding A/R balances* Resolve denied, underpaid, and unresolved insurance claims in compliance with payer guidelines* Research and resolve aged accounts and payer issues to prevent revenue loss* Work high-dollar accounts and conduct detailed account analysis using medical billing systems* Review UB-04 and/or HCFA 1500 claims for billing accuracy and compliance* Investigate eligibility discrepancies, coding issues, denials, and reimbursement variances* Communicate effectively with insurance payers, clients, and internal revenue cycle teams* Identify payer trends, workflow inefficiencies, and barriers to resolution, recommending improvements as needed* Submit corrected claims, rebills, secondary billing, and appeals to ensure timely reimbursement* Document account activity and correspondence thoroughly and accurately in appropriate systems* Escalate payer errors for reprocessing when necessary* Maintain productivity and quality standards as established by management* Work collaboratively with commercial and government payers to resolve claim issuesSalary & Benefits* Competitive salary for full-time employment* Comprehensive health, dental, vision, and life insurance options* Paid time off (PTO), paid sick leave, and paid holidays* Opportunities for career growth and advancement within the company* Remote work flexibility to support work-life balanceQualifications & Requirements* 1-2 years of healthcare revenue cycle experience required* Experience with hospital billing and/or physician billing accounts required* Strong knowledge of insurance denials, follow-up, and standard claim forms (UB-04 and/or HCFA 1500)* Familiarity with EMR and billing software such as Epic, Cerner, Meditech, McKesson, Allscripts, or Soarian* Proficiency in Microsoft Office Suite and internet-based systems* Strong multitasking skills and ability to work across multiple applications and systems* High school diploma or equivalent required; associate’s or bachelor’s degree preferredIdeal Candidate Snapshot* Detail-oriented and analytical thinker with a commitment to accuracy* Excellent communication and interpersonal skills for collaborating with payers and internal teams* Self-motivated and able to thrive in a remote, fast-paced work environment* Adaptable, proactive, and solution-focused approach to problem-solving* Demonstrated ability to maintain productivity and quality standards independentlyOther Relevant Information* Physical requirements include the ability to sit for extended periods, frequent use of hands and fingers for typing, and occasional lifting of up to 15 pounds* Ability to communicate via computer and phone as needed for job duties* Role is fully remote, supporting a national team and diverse healthcare clients* Enjoy the benefits of working in a dynamic and growing organization with a positive culture* Take the next step in your healthcare revenue cycle career by applying today – click the application button to join our team and make a difference!**We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.**