Medical Information Specialist I - Nurse - Remote

Lensa; Detroit (MI); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in the life sciences sector is seeking a Medical Information Specialist Nurse to support its mission of improving global health outcomes. This role involves responding to medical inquiries, processing clinical trial information, and ensuring compliance with regulatory requirements. Candidates must possess a Bachelor's degree in Nursing and an active RN license, along with strong communication and organizational skills. This remote position includes variable working hours and offers competitive remuneration and benefits.

Benefits

Competitive remuneration

Annual incentive plan bonus

Healthcare benefits

Comprehensive range of employee benefits

Qualifications

• Bachelor's degree and equivalent experience in Nursing.
• Active RN license or Nurse Licensure Compact equivalency.
• Previous experience providing knowledge and skills for the role.

Responsibilities

• Respond to technical and medical information inquiries professionally.
• Analyze inquiries and provide accurate responses using approved resources.
• Maintain knowledge of protocols, SOPs, and regulatory requirements.

Skills

Communication

Interpersonal skills

Organizational skills

Time management skills

Education

Bachelor's degree in Nursing

Active RN license

Job description

Medical Information Specialist I - Nurse - Remote

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Work Schedule

Rotational days/weekends

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner, and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development, and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital, and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

The Med Info Spec - Nurse role at Thermo Fisher Scientific is an outstanding opportunity to contribute to our mission of making the world healthier, cleaner, and safer. Located in Wilmington, NC, you will play a key role in our Medical Communications division, providing world-class medical information services and supporting critical clinical trials.

Shift Details

The working shift for this position is variable and rotates weekly, between 11:00 am - 7:00 pm EST and 12:00 pm - 8:00 pm EST. Weekends, holidays, and on-call shifts are required.

Responsibilities

• Respond accurately and professionally to technical and medical information inquiries via phone, email, internet, or mail regarding pharmaceutical or device products.
• Process fulfillments, provide clinical trial information, and offer after-hours on-call support.
• Analyze caller questions to formulate accurate and concise responses using client-approved resources.
• Identify, record, and triage adverse events and product complaints according to guidelines, providing additional support as needed.
• Maintain detailed knowledge of project and corporate policies, including SOPs, protocols, and regulatory requirements.
• Work closely with internal and external client contacts to resolve complex inquiries, researching medical literature and drafting responses when necessary.

Qualifications

• Bachelor's degree and equivalent experience in Nursing and relevant formal academic/vocational qualification.
• Previous experience that provides the knowledge, skills, and abilities to perform the job.
• Active RN license or Nurse Licensure Compact (NLC) equivalency.

Skills and Abilities

• Excellent verbal and written communication skills.
• Proficient computer and keyboarding skills.
• Strong interpersonal skills and ability to work both independently and as part of a team.
• Ability to interpret complex medical and technical information.
• Organizational and time management skills.
• Maintain a positive and professional demeanor in demanding situations.

Physical Requirements & Work Environment

• Work performed in an office environment with exposure to electrical office equipment.
• Constant interaction with clients and associates.
• Daily exposure to high pressure, intense concentration needed.
• Rotating shifts supported primarily during evening hours of 11am-7pm or Noon-8pm EST.
• Support after-hours on-call assistance on a rotating basis, ensuring 24/7 coverage.
• Frequently stationary for 6-8 hours per day.
• Occasional mobility and light to moderate lifting required.

Benefits

We offer competitive remuneration, an annual incentive plan bonus, healthcare, and a comprehensive range of employee benefits. Thermo Fisher Scientific provides a collaborative, innovative work environment with outstanding career and development prospects. Join us in our exciting company culture that stands for integrity, intensity, involvement, and innovation!

Compensation and Benefits

The hourly pay range estimated for this position Med Information Nurse I based in Illinois is $36.00–$37.00. This position may also be eligible for a variable annual bonus based on performance. Our total rewards package includes medical and dental plans, vision, health incentives, employee assistance programs, paid time off, holidays, parental leave, insurance, retirement plans, and stock purchase options. For more details, visit: Total Rewards.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer. For questions, contact [e-mail].