Medical Imaging Outreach Manager

LE01 Phelps County Regional Medical Center; Waynesville (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Phelps Health is seeking an experienced Medical Imaging Outreach Manager to coordinate daily imaging operations across the Waynesville Medical Plaza and off‑site facilities. The role provides leadership for imaging services, staff development, and resource management while ensuring high standards of patient care.

The position involves supervision, scheduling, budgeting support, and ongoing quality assurance to meet service targets and regulatory requirements within a dynamic healthcare

Qualifications

• Graduate of an accredited program in an imaging‑related field.
• Bachelor of Science degree preferred.

Responsibilities

• Coordinate daily imaging operations for WMP, ICCs, and off‑site locations; provide leadership to imaging teams.
• Oversee employee scheduling, time/attendance, and payroll accuracy; supervise evaluations and training.
• Promote a positive culture, improve morale, and ensure patient care quality and regulatory compliance.

Skills

Leadership

Staff supervision

Scheduling

Quality assurance

Education

Bachelor's degree

Accredited imaging program

Tools

PACS systems

Job description

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life‑saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

The Medical Imaging Outreach Manager will ensure efficient and effective coordination of the daily operations for various Ancillary Services at Phelps Health Waynesville Medical Plaza. Also provides leadership oversight of imaging services at Phelps Health Immediate Care Clinics, and all other off‑site facilities providing imaging services excluding the PMG Orthopedics clinic. Individual will be responsible for provision of radiological services based on accepted standards of care. This position requires continued development, implementation, and evaluation of patient care functions. In addition, this position actively participates in leadership functions, staff development, and provision of resources to provide quality health services in a cost‑effective manner.

Essential Duties and Responsibilities

• Assists the MI director in establishing and meeting short‑term, long‑term goals and objectives.
• Serves as a resource for daily issues within the department.
• Prepares or directs employee scheduling, time and attendance, and ensuring accuracy of payroll.
• Responsible for completion of evaluations, competency validation, education and training, and reporting.
• Oversight of the daily operations of the WMP, ICC’s, and all other off‑site locations with imaging services and other locations as needed.
• Must travel and round to offsite locations weekly to ensure operational needs of each location are being addressed and met.
• Promotes teamwork by performing patient care procedures/exams within scope as needed in order to ensure efficient workflow and access to care.
• Demonstrates and encourages a positive culture and works to improve morale and employee engagement.
• Assumes responsibility for meeting patient experience metrics.
• Communicates/discusses semi‑complex or involved information; sets priorities; organizes and coordinates a variety of multiple tasks, prioritizing and managing time effectively; meets and establishes time schedules; and works cohesively with all levels of hospital personnel and physicians.
• Responsible for quality assurance and performance improvement initiatives as required.
• Reviews customer complaints, completes event reporting and follows up with patients accordingly.
• Prepares capital and operational budgets for areas overseen and maintains the SDS and policy and procedure manuals.
• Maintains compliance with regulatory and accrediting agencies and prepares and implements a plan of correction when needed.
• Works collaboratively with other departments to insure quality patient care.

Education

• Graduate of an accredited program in an imaging‑related field.
• Bachelor of Science degree preferred.

Work Experience

• Five years’ experience as a registered technologist.
• Two years of supervisory experience preferred.

Certification/License

• A registered technologist in an imaging modality by the ARRT, ARDMS, or equivalent.
• Multi‑modality registry is preferred.

Mental/Physical Requirements

• Close mental and visual attention required for sustained periods of time.
• Frequently works under stressful conditions due to demands of customers and the critical condition of some patients.
• Must be able to transport self throughout department.
• Standing, walking, sitting, carrying/lifting (up to 35lbs.), turning, carrying, pushing, pulling and stooping.

Working Conditions

• Potential exposure to infectious diseases, disagreeable odors from patients, anesthetics, disinfectants, and/or chemicals.
• May be exposed to controlled radiation exposure.
• Will be subject to call on a regular or as scheduled basis.
• Will be scheduled various shifts and days of the week as necessary to efficiently and effectively provide services.

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself!

Phelps Health serves over 200,000 residents in south-central Missouri. Phelps Health is county‑owned, non‑tax supported and is overseen by a five‑member elected board. Phelps Health employs more than 1,900 people, including 100‑plus providers. Phelps Health, which includes a hospital licensed for 240 patient beds, serves a six‑county area, with its main campus and several clinics located in Rolla, Missouri. Phelps Health also has clinics in Salem, St. James, Vienna and Waynesville, Missouri.