Medical Imaging Assistant

Banner Health; United States; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Relocation assistance

Tuition reimbursement

Continuing education programs

Job summary

Banner Imaging in Gilbert, AZ is seeking a Medical Imaging Assistant to support technologists by preparing exam rooms, assisting patients, and performing IVs. You will also handle patient care coordination, scheduling, lab specimens, and imaging retrieval to ensure smooth operations.

The role emphasizes clerical duties, patient interaction, and teamwork within a fast-paced imaging department. Schedule is Mon-Fri 8:30–5, with occasional Saturdays; opportunities for growth exist.

Qualifications

• High school diploma or GED required with strong clerical basics.
• Working knowledge of medical terminology and basic computer tasks.
• Excellent communication and customer service skills.

Responsibilities

• Greet patients, answer calls, schedule appointments, and provide general information.
• Enter patient data, scan documents into PACS, and maintain patient records.
• Assist with room preparation, patient transport, and IV indications as needed.
• Support pre/post procedure setup and ensure rooms are stocked.
• Verify demographics and insurance information; assist with check-out and billing.
• Coordinate patient transportation and prepare charts for next steps.
• Print schedules, labels, and forms; assist with minor clerical tasks.
• Maintain confidentiality and adhere to safety policies.

Skills

Customer service

Medical terminology

Computer literacy

Communication

Education

High school diploma or GED

Tools

PACS

EMR systems

Job description

Primary City/State: Gilbert, Arizona Department Name: Gilbert-Img Ctr Work Shift: Day Job Category: Clinical Care Find your path in health care. Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. As the Medical Imaging Assistant, you will play a vital part in supporting technologists by preparing exam rooms, calling back and changing patients before exams, and performing IVs. You will also assist with patient care coordination, including scheduling appointments, handling lab specimens, and retrieving prior imaging. Come join our great team and make a difference in patient care! Available schedule: Monday through Friday 8:30 AM to 5:00 PM Occasional Saturdays required Candidates must be flexible, as schedules may vary based on department needs. Location: Banner Imaging (665 N Gilbert Rd, Suite 154)

Medical imaging plays a pivotal role in the delivery of excellent patient care at Banner Health. From detection and diagnosis to the treatment of illnesses and abnormalities, Banner Health’s varied medical imaging and radiology services help physicians establish and execute individualized treatment plans.

• State-of-the art technology
• The latest in Picture Archival Communication System (PACS) technology
• Relocation assistance
• Tuition reimbursement
• Continuing education programs
• Career growth and promotion opportunities
• Travel medical imaging technologist positions

POSITION SUMMARY

This position assists technologists and/or nurses in department by performing non-technical, patient and procedure-related duties in accordance with department/facility policies and procedures. This position is also responsible for a variety of clerical and administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients.

CORE FUNCTIONS

1. 1. Performs a variety of tasks and functions associated with the department’s daily operations, including but not limited to, greeting patients, medical staff and the public, answering incoming telephone calls, scheduling appointments, entering orders and providing general information to customers. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution. Refers complex inquiries to the appropriate department or staff. Provides ongoing clerical and administrative support.
2. 2. Enters patient information into the computer, scans documents into PACS. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations. Assists in facilitating requests for patient medical records.
3. 3. Provides support in the acquisition and distribution of digital patient records. Digitizes, formats, and uploads film-based or digital images into PACS. Maintains accurate filling system as required based on established department protocols and procedures.
4. 4. Fulfills requests for images and reports ensuring availability in system, hard copy (film), and/or CD as required and follows proper protocols for releasing confidential patient information.
5. 5. Receives patient in applicable systems, confirms patient demographics and insurance information and performs insurance verification when required. May be required to calculate and collect copays, deductibles, and self-pay. Totals charges on patient’s super-bill at check-out. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges. Coordinates transportation to care centers and residential homes as requested by patients or physicians.
6. 6. Prints physician schedules, super-bills, labels and other applicable forms in preparation for next business day. Pulls and files patient charts and prepares new patient charts as needed. Prints and files transcription notes. Reconciles charge tickets to each day's schedule, identifies incomplete tickets, missing charge codes or missing diagnosis and notifies clinical staff. Forwards completed tickets and/or billing package to the business office or billing company.
7. 7. Assists technologists and nurses in pre and post procedure room preparation by obtaining necessary supplies and assisting patients as necessary. Ensures procedure rooms are stocked appropriately. Understand sterile procedure and assists with setting up sterile trays, where applicable. Adheres to radiation safety policies. Escorts patients back to the patient exam rooms, takes vitals and patient history; may assist with patient treatment to include peripheral IV insertion, IV discontinuation and Point of Care Testing (POCT) if required by the assigned facility (completion of Banner’s peripheral IV insertion course and validation of skill must be completed prior to any peripheral IV insertion and discontinuation performed. Completion of Banner’s POCT education and validation of skill must be completed prior to any Point of Care Testing being performed).
8. 8. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.
9. 9. This position assists in the operations of the medical imaging department under direct supervision with technologists and nurses in department. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Certification for BLS is required. Must be able to exercise good judgment, effectively communicate, and use discretion with patients, staff and the general public. Working knowledge of medical terminology and computer literacy is required. The position requires knowledge of commonly used office software and keyboarding skills. Good organizational skills are essential in prioritizing and coordinating various responsibilities simultaneously. Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment.

PREFERRED QUALIFICATIONS

Preferred experience as a transporter, EMT and/or nursing assistant preferred. Working knowledge of medical terminology is preferred. Previous experience working with electronic medical records and insurance is preferred. Knowledge of filing and/or retrieval systems preferred. Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Banner Health supports a drug-free work environment.

Privacy Policy: Privacy Policy Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.