Medical Front Office Receptionist OB-GYN Group Practice

Women's Health Partners; Boynton Beach (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a large OB-GYN group practice as a medical office receptionist in Boynton Beach. This role is vital in creating a welcoming atmosphere for patients and ensuring smooth clinic operations. You will be the first point of contact, responsible for scheduling appointments, managing patient records, and providing exceptional customer service. With a focus on patient care, you'll thrive in a supportive environment that values teamwork and professionalism. Enjoy a full-time schedule with no weekends, allowing you to balance work and personal life while being part of a compassionate healthcare team.

Benefits

401(k)

401(k) Matching

Dental Insurance

Disability Insurance

Employee Assistance Program

Employee Discount

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

Qualifications

• 1+ year experience as a medical office receptionist in a healthcare setting.
• Ability to multitask and manage time effectively.

Responsibilities

• Greet and check in patients in a friendly manner.
• Manage phone calls professionally and efficiently.
• Ensure patient confidentiality in compliance with HIPAA.

Skills

Customer Service Skills

Time Management

Multitasking

Healthcare Terminology Understanding

Phone Management Skills

Tools

Greenway PrimeSuite

Job description

Large OB-GYN Group Practice hiring for our Boynton Beach office.

The medical office receptionist provides assistance to patients, doctors, office employees, and other individuals.

• This front desk employee helps the clinic run smoothly by scheduling appointments, greeting and checking in patients, answering phones, maintaining accounts and records, and other tasks as needed.
• From the moment the patient walks through our door or calls, they should feel like part of the family.
• Whether in person or over the phone, you are typically the first face or voice our patients will see or hear.
• Your role in this process cannot be overstated!
• MONDAY THROUGH FRIDAY 8:30am - 5:30pm with a 1-hour lunch!

Responsibilities

• Creates a welcoming atmosphere by greeting visitors and patients to the clinic
• Checks in and checks out patients in a timely, friendly manner
• Outstanding professional phone management skills
• Expedites patient processing by having them fill out forms
• Obtains patient identification and insurance information
• Keeps doctor, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
• Protects patients’ right of confidentiality; mandatory familiarity with HIPAA
• Other duties as assigned

Qualifications

• At least 1 full year of direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar healthcare setting.
• Must be able to multitask effectively; critical time management skills necessary
• Understanding of basic healthcare terminology
• Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike
• Excellent customer service skills
• Pleasant phone demeanor
• Computer skills required- EXPERIENCE WITH GREENWAY PRIMESUITE IS A PLUS!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person