Medical Front Office Receptionist

RadNet; Peoria (AZ); Vor Ort; USD 22.041 - 27.552; Vollzeit

Benefits dieser Stelle

Comprehensive Medical, Dental and Vision coverages

Health Savings Accounts with employer funding

401(k) Employer Match

Free services at imaging centers

Zusammenfassung

RadNet is seeking a Patient Service Representative in Peoria, Arizona to provide exceptional customer service to patients. Your responsibilities include patient registration, verifying insurance, and scheduling appointments while ensuring quality care.

The ideal candidate has a High School Diploma, enjoys working in a fast-paced environment, and is passionate about delivering world-class service. We offer competitive pay and comprehensive benefits for you and your family.

Qualifikationen

• Genuine passion for customer service.
• Ability to demonstrate effective communication and interpersonal skills.
• Experience in providing exceptional customer service.

Aufgaben

• Greet and register patients in a service-oriented manner.
• Collect and log co-pays and fees accurately.
• Schedule and confirm appointments, notify staff of changes.

Kenntnisse

Customer service

Communication skills

Multitasking

Computer skills

Ausbildung

High School Diploma or GED

Jobbeschreibung

When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes.

You Will

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees.
• Answer or transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients.
• Demonstrate competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguard any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrate respect for company property, including any cash and patient financial information on site or on patient portals.
• Be responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrate respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrate ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrate ability to establish, nurture, and maintain cooperative working relationships.

You Are

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations.
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests and colleagues.
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service.

To Ensure Success In This Role, You Must Have

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

We Offer

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) Employer Match.
• Free services at any of our imaging centers for you and your immediate family.

Pay Range: $16.00-$20.00 per hour