Medical Front Office Receptionist

Complete Care ER; Colorado Springs (CO); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Career growth & tuition reimbursement

Generous PTO & flexible scheduling

Supportive culture

Descripción de la vacante

Complete Care ER in Colorado Springs, CO is seeking a Medical Front Office Receptionist for weekend days (7am-7pm). You will greet patients, handle registrations, verify insurance, and coordinate with care teams to ensure a smooth visit.

Ideal candidates have 1–2 years in medical insurance verification and 2–3 years in medical customer service, with a HS diploma or GED and MS Office/EMR experience. BLS certification is required within 60 days.

Formación

• 1-2 years of medical insurance verification experience.
• 2-3 years of customer service experience in the medical field.
• BLS certification through the American Heart Association within sixty (60) days from start date.
• High School Diploma or GED required.
• Experience with MS Office, EMR/EPM systems.

Responsabilidades

• Greet and assist patients in-person and over the phone, registration, and inquiries
• Verify patient insurance and demographic information accurately
• Provide strong phone and verbal communication skills along with active listening
• Collect necessary paperwork and coordinate with various departments for patient care
• Provide excellent customer service and resolve patient questions or issues

Conocimientos

Insurance verification

Customer service - medical

Educación

High School Diploma or GED

Herramientas

MS Office

EMR/EPM systems

Descripción del empleo

Position:Medical Front Office Receptionist - (Weekend Days) 7a-7p
Location:Colorado Springs, CO
Job Type:Full-time (Days)

Medical Front Office Receptionist – Join Our Growing Team and Make a Difference!

The Medical Front Office Receptionist serves as the first point of contact for our patients, ensuring a smooth and efficient process from appointment scheduling to insurance verification. This is a crucial role in ensuring patients have the information and support they need to access care seamlessly.

About us

At Complete Care, we are committed to providing high-quality, compassionate healthcare to our patients. We believe that every role, no matter how behind-the-scenes, plays an essential part in helping us deliver the best care possible. We are currently looking for a compassionate and detail-oriented Medical Front Office Receptionist to join our dynamic team!

Why you’ll love working with us:

• Competitive pay
• Opportunities for career growth and continuing education (tuition reimbursement)
• Generous paid time off and flexible scheduling
• A supportive, collaborative, and positive work culture

What you’ll be doing

• Greet and assist patients both in-person and over the phone, registration, and inquiries
• Verify patient insurance and demographic information accurately
• Provide strong phone and verbal communication skills along with active listening
• Collect necessary paperwork and coordinate with various departments for patient care
• Provide excellent customer service and resolve patient questions or issues

What we’re looking for

• 1-2 years of Medical Insurance verification experience
• 2-3 years of Customer Service experience in the medical field
• BLS certification through the American Heart Association is required within sixty (60) days from start date
• High School Diploma or GED required
• Experience with MS Office, EMR/EPM systems
• Must be flexible with schedule; including day, evening, weekend hours, and holidays per facility needs

Why Work with Us?

AtComplete Care, our employees are our greatest asset. We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference.