Medical Front Office - Patient Service Specialist - KORT - Split

SSM Health; Versailles (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking health care provider as a Patient Service Specialist, where your role is crucial in ensuring patients have an exceptional experience from the moment they arrive. In this full-time position, you'll manage both the patient and business sides of our outpatient physical therapy center. Enjoy a supportive work environment with mentorship programs, generous PTO, and comprehensive health benefits. This role offers a unique opportunity to impact patient care positively while advancing your career in a rewarding setting. If you're passionate about helping others and thrive in a dynamic environment, this could be the perfect fit for you.

Benefits

Generous PTO

Comprehensive medical/RX plans

401(k) retirement plans

Life and disability protection

Qualifications

• 1 year of front desk experience in a health care setting.
• Strong communication skills and customer service orientation.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule appointments and manage insurance verifications.

Skills

Customer Service

Communication Skills

Front Desk Management

Health Care Knowledge

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Versailles, KY (Primary location) & Frankfort, KY (Secondary location)

Type of Employment: Fulltime - SPLIT

Schedule: Weekdays - Monday through Thursday (9am to 6pm) & Friday (8am to 5pm)

Compensation: Starting at $15/hour (pending experience)

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.