Medical Front Office - Patient Service Specialist - KORT

Select Medical; Bowling Green (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare provider in Bowling Green, KY is seeking a Patient Service Specialist to manage patient reception and scheduling. The ideal candidate will have at least 1 year of front desk experience in a healthcare setting and a high school diploma or GED. This full-time position offers generous PTO and comprehensive health benefits.

Benefits

Generous PTO

Comprehensive health plan

401(k) matching

Qualifications

• 1 Year of Front Desk Experience.
• Health Care Experience required.

Responsibilities

• Greet and register patients and provide appointment information.
• Schedule patient appointments in person and via phone.
• Collect co-pays and conduct insurance verifications.

Skills

Front Desk Experience

Health Care Experience

Communication Skills

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Bowling Green, KY

Type of Employment: Fulltime

Schedule: Weekdays - Varies

Compensation: Starting at $16/hour (pending experience)

When patients enter our outpatient physical therapy center in Bowling Green, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans