Medical Front Office - Patient Service Specialist - Float

Select Specialty Hospital - Columbus Vic...; Pickerington (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Medical Front Office - Patient Service Specialist in Pickerington, OH. You will be the first point of contact for patients, managing their experience and supporting clinic operations. This full-time role includes a range of responsibilities from patient registration to insurance processing, with opportunities for growth and professional development.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Qualifications

• High School Diploma or GED minimum.
• Preferred 1 Year front desk experience and healthcare background.

Responsibilities

• Greet and register patients, providing information about visits.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance verifications.

Skills

Patient Communication

Scheduling

Insurance Verification

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist - Float

Location: Pickerington, OH ** Candidate willing to float to surrounding clinics in/aroud Pickerington**

Type of Employment:Full-time

Schedule: Weekdays (Hours Vary)

Compensation: Starting at $16/hr pending experience

When patients enter our outpatient physical therapy center in Pickerington, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans