Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Evansville; Voorhees Township (NJ); On-site; Full time

Job summary

A leading healthcare provider in Voorhees, NJ is looking for a Patient Service Specialist to enhance patient experiences in their outpatient physical therapy center. The role involves managing patient interactions and administrative duties, ensuring smooth operations from front desk activities to appointment scheduling. Candidates with a high school diploma and experience in customer service are encouraged to apply. Comprehensive benefits and a supportive work environment await.

Benefits

Generous PTO

Medical, vision, and dental plans

Company-matching 401(k)

Mentorship and orientation programs

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience preferred.
• Experience in insurance verification is a plus.

Responsibilities

• Greet and register patients and provide information during their visit.
• Schedule appointments in person and via phone.
• Handle insurance authorizations and verifications.

Skills

Communication

Customer Service

Scheduling

Insurance Verification

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Voorhees, NJ

Type of Employment: Fulltime

Schedule: Weekdays - 3 nights until 7pm

Compensation: $18 to $20/hour (Pending experience)

When patients enter our outpatient physical therapy center in Voorhees, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED required

Preferred Qualifications:

• 1 Year Front Desk experience
• Insurance Verification experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans