Medical Front Office - Patient Service Specialist

SSM Health; Raynham (MA); On-site; Full time

Job summary

SSM Health is looking for a Patient Service Specialist in Raynham, MA, to ensure smooth operations at our outpatient physical therapy center. You will play a crucial role in patient interactions, managing appointments, and supporting our business side, all while enjoying comprehensive benefits like health plans and 401(k) matching.

Benefits

Generous PTO for work-life balance

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Mentorship and orientation programs

Qualifications

• Minimum education: High School Diploma/GED required.

Responsibilities

• Greet and register patients, providing information about appointments.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance verifications.

Skills

Customer Service

Communication

Time Management

Teamwork

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Raynham, MA

Type of Employment: Fulltime

Schedule: Weekdays - 10am to 6:30pm

Compensation: Starting at $17/hour (Pending experience)

When patients enter our outpatient physical therapy center in Raynham, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Equal Opportunity Employer/including Disabled/Veterans