Medical Front Office - Patient Service Specialist

Kessler Institute for Rehabilitation - West (West...; Purcellville (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Un centre de thérapie physique à Purcellville recherche un Patient Service Specialist dédié pour offrir une expérience exceptionnelle aux patients dès leur arrivée. Ce rôle essentiel comprend l'accueil, la planification des rendez-vous et la gestion des communications avec diverses parties. Les candidats doivent posséder un diplôme de secondaire et une expérience en service à la clientèle, idéalement dans le secteur de la santé.

Benefits

Mentorat et programmes d'orientation

Congés généreux (PTO)

Plan médical complet

Plans de retraite 401(k) avec cotisations de l'entreprise

Qualifications

• Diplôme de secondaire ou GED requis.
• 1 an d'expérience en front desk préféré.
• Expérience dans le domaine de la santé souhaitée.

Responsibilities

• Enregistrer les patients et fournir des informations sur leur visite.
• Planifier des rendez-vous en personne et par téléphone.
• Gérer les co-paiements et les vérifications d'assurance.

Skills

Communication

Gestion de patients

Service à la clientèle

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Purcellville, VA

Type of Employment: Fulltime

Schedule: Weekdays - 10:30am to 7pm OR 7am to 3:30pm

Compensation: $18-$20/hour - (Pending experience)

When patients enter our outpatient physical therapy center in Purcellville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Preferred Qualifications:

• 1 Year of Front Desk Experience
• Health Care Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans