Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation; Marple Township (Delaware County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Front Office - Patient Service Specialist to join their team. This entry-level role involves managing both patient and business operations in a bustling outpatient physical therapy center. You will play a crucial role in ensuring every patient has an exceptional experience from their very first contact. The position offers a supportive environment with mentorship programs and generous benefits, including comprehensive medical plans and a company-matching 401(k). If you are passionate about health care and customer service, this is a great opportunity to start your career.

Benefits

Generous PTO

Comprehensive medical, RX, vision, and dental plans

Company-matching 401(k)

Life and disability insurance

Mentorship and orientation programs

Qualifications

• Strong customer service skills to manage patient interactions.
• Effective communication and organizational skills are essential.

Responsibilities

• Manage patient and business operations at the front desk.
• Ensure a positive experience for every patient from their first contact.

Skills

Customer Service

Communication Skills

Organizational Skills

Education

High School Diploma

Job description

Medical Front Office - Patient Service Specialist

Join to apply for the Medical Front Office - Patient Service Specialist role at NovaCare Rehabilitation.

Position Details

• Location: Broomall, PA
• Employment Type: Full-time
• Schedule: Weekdays (Hours Vary), 2 evenings per week
• Compensation: Starting at $18/hr pending experience

In this role, you'll manage both the patient and business sides of our outpatient physical therapy center, ensuring an exceptional experience for every patient from their first contact at the front desk.

Benefits for Full-Time Employees (32+ hours/week)

• Mentorship and orientation programs for a successful transition
• Generous PTO for work-life balance
• Comprehensive medical, RX, vision, and dental plans
• Company-matching 401(k), life, and disability insurance

Watch the video below for more insight into the role of our Patient Service Specialists!

Additional Information

• Seniority Level: Entry level
• Job Function: Health Care Provider
• Industries: Wellness and Fitness Services, Hospitals and Health Care, Medical Practices