Medical Front Office - Patient Service Specialist

Dignity Health; Harrisburg (Dauphin County); On-site; USD 10,000 - 60,000; Full time

Job summary

Dignity Health seeks a compassionate Medical Front Office - Patient Service Specialist in Harrisburg, PA. This full-time role requires excellent communication and customer service skills, and offers benefits like health plans, PTO, and a 401(k). Join a supportive team and positively impact patient experiences in a busy healthcare environment.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plan offerings

Company-matching 401(k) retirement plans

Qualifications

• High School Diploma or GED required.
• Health care experience preferred.
• 1 year of Front Desk Experience preferred.

Responsibilities

• Greet and register patients and provide information about their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage payer approvals.

Skills

Communication

Customer Service

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Harrisburg, PA

Type of Employment:Full-time

Schedule: Monday/Wednesday/Thursday (8am-7pm), Tuesday/Friday (8am-1pm)

Compensation:Starting at $17/hr pending experience

When patients enter our outpatient physical therapy center in Harrisburg, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Health care experience
• 1 year of Front Desk Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans