Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Saginaw; Harleysville (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare facility in Harleysville is seeking a Patient Service Specialist. In this full-time role, you will be responsible for greeting patients, scheduling appointments, and managing insurance processes. The ideal candidate should have a high school diploma and preferably experience at a front desk. This position offers comprehensive health benefits and a supportive work environment.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

401(k) retirement plans

Qualifications

• Must have a High School Diploma or GED.
• 1 year of front desk experience is preferred.
• Willingness to travel up to 10 miles from Harleysville.

Responsibilities

• Greet and register patients.
• Schedule appointments in person and via phone.
• Communicate with attorney offices and insurance companies.
• Collect co-pays and manage insurance verifications.

Skills

Front desk experience

Communication skills

Organizational skills

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Harleysville, PA

Type of Employment:Full-time

Schedule: Monday - Friday (Early as 7am and late as 7pm) (2 evenings per week)

Compensation:Starting at $17/hr (pending experience)

When patients enter our outpatient physical therapy center in Harleysville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience

Willing to travel up to 10 miles from Harleysville

Additional Data

Equal Opportunity Employer/including Disabled/Veterans