Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation; Fort Mitchell (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in outpatient physical therapy is seeking a Patient Service Specialist to enhance patient experiences. This full-time role involves managing patient interactions, scheduling appointments, and coordinating with insurance companies. Enjoy a supportive work environment with comprehensive benefits.

Benefits

Mentorship and orientation programs

Generous PTO for work-life balance

Medical, RX, vision, and dental plans

Company-matching 401(k), life, and disability insurance

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: Healthcare experience.

Responsibilities

• Greet and register patients, and inform them about their visit.
• Schedule appointments via in-person and phone communication.
• Manage co-pays, insurance authorizations, and verifications.

Skills

Healthcare experience

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

Join to apply for the Medical Front Office - Patient Service Specialist role at NovaCare Rehabilitation

Position Overview

Position: Patient Service Specialist

Location: Crestview Hills, KY

Type of Employment: Full-time

Schedule: Weekdays (8am to 5pm)

Starting Compensation: $16.50/hour (Pending experience)

Role Summary

As a Patient Service Specialist, you will manage both the patient and business sides of our outpatient physical therapy center, creating an exceptional experience for patients from the moment they arrive.

Responsibilities

• Greet and register patients, and inform them about their visit and next appointment
• Schedule appointments via in-person and phone communication
• Communicate with attorney offices, insurance companies, translation services, and internal teams
• Manage co-pays, insurance authorizations, and verifications

Qualifications

• Minimum: High School Diploma or GED
• Preferred: Healthcare experience

Benefits for Full-Time Employees (32+ hours/week)

• Mentorship and orientation programs
• Generous PTO for work-life balance
• Medical, RX, vision, and dental plans
• Company-matching 401(k), life, and disability insurance

Join us to make a difference in patient care and enjoy comprehensive benefits. Check out the video below for more insights into the role of our Patient Service Specialists.