Medical Front Office - Patient Service Specialist

Select Physical Therapy; El Segundo (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in healthcare is looking for a Medical Front Office - Patient Service Specialist to enhance the patient experience. This role involves managing front desk operations, scheduling, and handling insurance verification, ensuring a seamless process for patients seeking physical therapy services. The ideal candidate will be friendly, organized, and proficient with computer programs, contributing to a positive atmosphere in a supportive environment. Join a team that values mentorship and offers comprehensive benefits, including medical, vision, and dental plans, along with generous PTO for work-life balance.

Benefits

Mentorship Programs

Generous PTO

Comprehensive Medical Plans

401(k) Matching

Life Insurance

Disability Insurance

Qualifications

• Friendly and outgoing personality for patient interaction.
• Ability to manage front desk operations efficiently.

Responsibilities

• Manage front desk duties and be the first point of contact for patients.
• Handle phones, schedule appointments, and verify insurance.

Skills

Customer Service

Scheduling

Insurance Verification

Payment Management

Computer Proficiency

Education

High School Diploma

Tools

Office Software

Job description

Medical Front Office - Patient Service Specialist

Join to apply for the Medical Front Office - Patient Service Specialist role at Select Physical Therapy.

Job Overview

We are seeking a friendly and outgoing individual to perform front office duties and be the first point of contact for patients needing Physical Therapy services. As a patient service specialist, you will manage both the patient and business sides of our center. Responsibilities include managing the front desk, handling phones, scheduling, insurance verification, managing patient payments, and utilizing multiple computer programs. Your role is crucial in creating an exceptional patient experience from the moment they enter the center.

Schedule & Location

• Location: 2041 Rosecrans Ave, Suite 375, El Segundo, CA 90245
• Type of Employment: Full Time
• Hours: Weekdays
• Compensation: $21.00 - $22.00/hour based on experience

Benefits for Full-Time Employees (32+ hours/week)

• Mentorship and orientation programs for a successful transition
• Generous PTO for work-life balance
• Comprehensive medical, RX, vision, and dental plans
• Company-matching 401(k) retirement plans, life, and disability insurance

Additional Information

We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws such as the Los Angeles Fair Chance Ordinance.

Job Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Healthcare Provider
• Industries: Wellness and Fitness Services, Hospitals and Healthcare, Medical Practices