Medical Front Office - Patient Service Specialist

Select Medical; Dunwoody (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider in Dunwoody, GA, is seeking a Patient Service Specialist. You will play a pivotal role in enhancing patient experiences by managing front desk operations, scheduling appointments, and facilitating communication with healthcare stakeholders. This full-time position offers competitive compensation and comprehensive benefits, ensuring a supportive work environment for personal and professional growth.

Benefits

Generous PTO

Health, vision, and dental plan offerings

401(k) retirement plan with company matching

Mentorship and orientation programs

Qualifications

• 1 Year of Front Desk Experience.
• 1 Year of Medical Office Experience.

Responsibilities

• Greet and register patients and provide information about their appointments.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage payer approvals.

Skills

Customer Service

Scheduling

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Dunwoody, GA

Type of Employment:Full-time

Schedule: Monday through Thursday (7am to 7pm) & Friday (7am to 3:30pm) (40 hours)

Compensation:Starting at 15.00/ hr (pending experience)

When patients enter our outpatient physical therapy center in Dunwoody, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Preferred Qualifications:

• 1 Year of Scheduling Experience
• Customer Service Experience
• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans