Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation; Dublin (OH); On-site; Full time

Job summary

A leading company in outpatient rehabilitation services is seeking a dedicated Patient Service Specialist in Dublin, OH. This full-time role is crucial for managing patient interactions and ensuring a seamless experience from the moment patients enter the facility. Candidates will benefit from comprehensive healthcare plans, generous PTO, and a supportive work environment.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Mentorship and orientation programs

Qualifications

• Entry level position.
• Ability to manage both patient and business sides effectively.
• Strong interpersonal skills required.

Responsibilities

• Manage patient experiences at the front desk.
• Ensure continuity of patient care through effective communication.
• Handle administrative tasks related to patient services.

Skills

Customer Service

Communication

Organization

Job description

Medical Front Office - Patient Service Specialist

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Medical Front Office - Patient Service Specialist

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Position: Patient Service Specialist

Location: Dublin, OH

Type of Employment: Full-time

Schedule: Monday - Friday (Hours Vary)

Compensation: Start at $16/ hr (pending experience)

When patients enter our outpatient physical therapy center in Dublin, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong : Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
  
  

Check out the video below for additional insight into the work of our Patient Service Specialists!

Outpatient Patient Service Specialist Careers

Play the accessible version of the "Outpatient Patient Service Specialist Careers" video

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices

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