Medical Front Office - Patient Service Specialist

Select Medical; Charlton (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

A healthcare provider in Charlton is seeking a Patient Service Specialist to manage patient interactions and scheduling. The ideal candidate has a high school diploma and experience in customer service and scheduling. This part-time role offers a competitive hourly wage and benefits supporting work/life balance.

Benefits

401k eligibility

Employee assistance program

Qualifications

• 1 Year of Front Desk Experience required.
• 1 Year of Scheduling Experience required.
• Experience in insurance verification preferred.

Responsibilities

• Greet and register patients, providing information about visit expectations.
• Schedule patient appointments in person and via phone.
• Regular communication with attorney offices and insurance companies.
• Collect co-pays and manage payer approvals.

Skills

Customer service

Scheduling

Insurance verification

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Charlton,MA

Type of Employment: Partime

Schedule: Weekdays - Varies (3 evenings from 4pm to 8pm)

Compensation: $17 to $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Charlton, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Fostering Well-Being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• 1 Year of Front Desk Experience
• 1 Year of Scheduling Experience

Preferred Qualifications:

• Insurance Verification Experience
• Health Care Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans