Medical Front Office - Patient Service Specialist

Select Medical; Charlotte (NC); On-site; USD 60,000 - 80,000; Part time

Job summary

Select Medical is seeking a part-time Patient Service Specialist to join their Charlotte clinic. In this role, you'll ensure a seamless experience for patients as they arrive, helping with registration, appointment scheduling, and insurance verification. Your contribution will be vital to enhancing patient care from their first moments in our facility.

Qualifications

• 1 Year of Front Desk Experience required.
• 1 Year of Medical Office Experience required.

Responsibilities

• Greet and register patients.
• Schedule patient appointments in person and via phone.
• Collect co-pays from patients.

Skills

Customer Service

Communication

Time Management

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Charlotte, NC

Type of Employment: Part Time

Schedule: Weekdays - Varies

Compensation: Starting at $16/hour (Pending experience)

When patients enter our outpatient physical therapy center in Charlotte, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans