Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Midtown Atlanta; Bridgton (ME); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare facility is seeking a Patient Service Specialist to enhance patients' experiences in their outpatient center located in Bridgton, ME. This role combines administrative tasks with patient interaction, aiming to deliver exceptional service from the first point of contact. Responsibilities include scheduling appointments, managing paperwork, and ensuring efficient communication with healthcare partners, making an impact on each patient's care journey.

Qualifications

• Minimum required: High School Diploma or GED.
• Preferred: Experience in health care.

Responsibilities

• Greet and register patients, providing expectations for their visits.
• Schedule patient appointments and manage communications with insurance and legal parties.
• Collect co-pays and perform insurance verifications.

Skills

Communication

Customer Service

Multitasking

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Bridgton, ME

Type of Employment: PRN/Per diem

Schedule: Weekdays - evenings until 7pm

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Bridgton, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Preferred Qualifications:

• Health Care Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans