Medical Front Office Coordinator - Roseville, MN

WSAudiology; Saint Paul (MN); On-site; Full time

Job summary

A leading company in the hearing aid industry seeks a Medical Front Office Coordinator in Roseville, MN. The role involves managing client information, facilitating scheduling, and delivering exceptional customer service. Ideal candidates will have a high school diploma and experience in customer service, along with strong communication and organizational skills.

Benefits

Attractive compensation package with monthly bonus opportunities

Onboarding and comprehensive benefits

Professional development and mentorship

Health & Wellness programs

Qualifications

• Experience in customer service and office administration is essential.
• Excellent oral and written communication skills required.
• Proficiency with computers and strong multi-tasking abilities needed.

Responsibilities

• Manage client charts and ensure information is current.
• Provide excellent customer service and manage appointment schedules.
• Conduct inventory audits and complete end-of-day processes.

Skills

Customer Service

Communication

Organization

Education

High School Diploma or equivalent

Tools

MS Office

Scheduling Software

Job description

Medical Front Office Coordinator - Roseville, MN

Join to apply for the Medical Front Office Coordinator - Roseville, MN role at WSAudiology

Medical Front Office Coordinator - Roseville, MN

1 day ago Be among the first 25 applicants

Join to apply for the Medical Front Office Coordinator - Roseville, MN role at WSAudiology

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.

What it’s all about:

As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care.

What’s in it for you?

• Top priority of culture and community including ongoing training
• Attractive compensation package with monthly bonus opportunities
• Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs
• Mentorship and professional development opportunities including a CES Advisory Board
• Field support for your hearing center

What you will do:

• Maintainclient charts and ensure information is up to date
• Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service
  
• Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients
• Enter stock and custom orders, perform weekly inventory audit to ensure accuracy.
• Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements
• Maintains a clean, inviting, and friendly environment
• Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions
• Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks
• Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care

What we are looking for:

• High School Diploma or equivalent
• Experience in customer service and office administration
• Excellent oral and written communication skills, ability to establish and maintain a professional rapport withclientsand co-workers
• Proficiency with computers including scheduling software and MS Office
• Strong multi-tasking, organization, and time-management skills

A Place to Grow your Career:

Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer:

• A professional development team of dedicated Regional Training Managers
• Continuing education, LinkedIn Learning and tuition reimbursement
• Career advancement pathways for Center Support and Client Care

Pays :$19hr

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Other

Job function

• Job function

  Other

• Industries

  Medical Equipment Manufacturing

Referrals increase your chances of interviewing at WSAudiology by 2x

Sign in to set job alerts for “Front Office Coordinator” roles.

Administrative Support Team Associate, Rosedale Center - Full Time

Minneapolis, MN $45,000.00-$52,000.00 1 week ago

Minneapolis, MN $40,000.00-$46,000.00 2 weeks ago

St Paul, MN $45,000.00-$65,000.00 5 months ago

Plymouth, MN $55,000.00-$60,000.00 1 day ago

Minneapolis, MN $40,000.00-$46,000.00 2 weeks ago

White Bear Lake, MN $40,000.00-$60,000.00 3 months ago

Front Desk & Office Services Coordinator

Bloomington, MN $42,000.00-$52,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.