Medical Front Office Coordinator- Fontana

WSAudiology; Fontana (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in hearing health is seeking a Medical Front Office Coordinator to enhance client experiences. This role involves managing client schedules, maintaining organized records, and ensuring a welcoming environment. With a commitment to Simply Excellent Hearing Care, you'll play a vital role in supporting clients and their needs. The company values professional growth and offers comprehensive benefits, including competitive pay and ongoing training. If you're passionate about customer service and looking to make a meaningful impact, this opportunity is perfect for you.

Benefits

Inclusive culture with ongoing training

Competitive pay with monthly bonuses

Comprehensive benefits

Paid holidays and PTO

401k with match

Wellness programs

Professional growth opportunities

Field support for your hearing center

Qualifications

• Experience in customer service and office administration is essential.
• Proficient in scheduling software and MS Office applications.

Responsibilities

• Maintain and update client charts and manage clinic schedules.
• Provide friendly customer service and perform basic hearing aid cleaning.

Skills

Customer service

Office administration

Communication skills

Organizational skills

Multitasking

Education

High School Diploma or equivalent

Tools

Scheduling software

MS Office

Job description

Medical Front Office Coordinator- Fontana

Join to apply for the Medical Front Office Coordinator- Fontana role at WSAudiology.

About WSAudiology

WSAudiology is a global leader in the hearing aid industry, with 12,000 colleagues across 130 countries. We aim to help millions worldwide regain their hearing.

At HearUSA, our mission is to set high standards in hearing health, supported by a network of 4,000 independent professionals and over 350 centers in the U.S.

Role Overview

As a Client Experience Specialist, you will ensure clients' needs are met promptly, maintain organized schedules, and uphold our commitment to Simply Excellent Hearing Care.

Benefits

• Inclusive culture with ongoing training
• Competitive pay with monthly bonuses
• Comprehensive benefits, paid holidays, PTO, 401k with match, wellness programs
• Professional growth opportunities including mentorship and a CES Advisory Board
• Field support for your hearing center

Responsibilities

• Maintain and update client charts
• Provide friendly customer service through welcome and confirmation calls
• Manage clinic schedules for walk-in, curbside, scheduled, and potential clients
• Enter stock and custom orders; conduct weekly inventory audits
• Record cash and bank deposits; perform end-of-day processes and reports
• Maintain a clean, inviting environment
• Perform basic hearing aid cleaning and troubleshooting
• Stay informed about HearUSA products, promotions, and remote care support

Qualifications

• High School Diploma or equivalent
• Customer service and office administration experience
• Excellent communication skills and professionalism
• Proficiency with scheduling software and MS Office
• Strong organizational and multitasking skills

Career Growth

We invest in employee development through training, continuing education, and career advancement pathways in support and client care roles.

Compensation

$23/hr.

Additional Information

We are an equal opportunity employer committed to diversity and inclusion.