Medical Front Office Assistant Float

AdventHealth; Port Charlotte (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare organization is seeking a full-time operational office support professional to contribute to patient care in a physician office environment. This role involves scheduling, processing medical records, and providing excellent customer service. Ideal candidates are detail-oriented with experience in medical settings and a commitment to uplifting patient's experiences.

Benefits

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Qualifications

• High School Diploma or equivalent combination of education and experience.
• Previous experience in a medical environment is preferred.

Responsibilities

• Provides operational office support in delivery of patient care in a physician office environment.
• Responsible for answering phones, scheduling appointments, processing medical records, and insurance verification.
• Communicates with patients in a cordial, professional manner via phone and in person.

Skills

Organizational skills

Communication

Customer service

Education

High School Diploma or equivalent

Job description

All the benefits and perks you need for you and your family:

· Benefits from Day One
· Paid Days Off from Day One
· Student Loan Repayment Program
· Career Development
· Whole Person Wellbeing Resources
· Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Days, schedule will vary between 7am-6pm, 40 hour work week

Location: Float between Port Charlotte, Arcadia, North Port, Punta Gorda, and Venice

The community you’ll be caring for: AdventHealth Medical Group West Florida

· Rollover PDO with service year increases in accrua
· Comprehensive benefits package; including tuition reimbursement and matching 403b plan
· Patient facing positions receiving company paid initial sets of scrubs
· Company Discount programs
· Growing Organization
· Reimbursement for clinical position certifications

The role you’ll contribute:

Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.

The value you’ll bring to the team:

· Provides back up to all front office positions; check in, check out, and medical records
· Provides data and assistance to Practice Manager / Office Coordinator as required
· Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible
· Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
· Maintains correspondence, including: progress notes and new patient packets
· Updates referring physician database when necessary

The expertise and experiences you’ll need to succeed:

· High School Diploma or equivalent combination of education and experience
· Previous experience in a medical environment