Medical Front Office Assistant

Team Member Services; United States; Presencial; USD 22 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Resumo da oferta

AdventHealth in Tampa, FL is seeking an on-site Medical Records/Receptionist role. The position coordinates medical record requests, greets patients, schedules appointments, and verifies insurance coverage to support smooth patient care.

The ideal candidate has a high school diploma or equivalent, with 1+ year of related experience preferred. Full-time day shift; Florida-based facility with comprehensive benefits from day one is offered.

Qualificações

• High school diploma or equivalent required.

Responsabilidades

• Facilitates medical record requests accurately and timely.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls promptly with proper documentation.
• Collects required documents such as insurance cards and photo IDs.
• Schedules and confirms patient appointments to minimize no-shows.
• Obtains insurance authorizations and verifies coverage for appointments.

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Our promise to you

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Day (United States of America)

3000 Medical Park Dr, Tampa, Florida 33613

Job Description

• Facilitates medical record requests accurately and timely. Assists with daily closing procedures.
• Other duties as assigned Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner.
• Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.

Education

High School Grad or Equiv [Required]

Field of Study

or equivalent

Work Experience

1+ years related experience [Preferred]

Physical Requirements

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$15.84 - $25.34

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.

Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse :

https://info.flclearinghouse.com/

EEO and Anti-Discrimination

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.