Medical Front Desk | Patient Concierge - Salmon Creek

tvc; Vancouver (WA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Long-term disability

HSA/FSA

401k with match

Job summary

Vancouver Clinic in Vancouver, WA is seeking a friendly, patient-focused front office professional to join our team. You will greet patients and families, collect co-pays, verify insurance, answer calls, and schedule appointments in a busy clinic setting.

The ideal candidate has a high school diploma and at least 1 year of customer service experience, with preference for medical front office and Epic exposure. A Monday–Friday, 8:00 am–5:00 pm, on-site schedule is offered.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong keyboarding skills required.

Responsibilities

• Greet patients and families and provide excellent customer service.
• Collect co-pays and insurance information.
• Answer phone calls and schedule appointments.
• Maintain a fast-paced, team-oriented work environment.

Skills

Customer service

Phone etiquette

Multitasking

Team player

Education

High School Diploma

Tools

Epic

Job description

Vancouver Clinic in Vancouver, WA is seeking a friendly, patient-focused front office professional to join our team. You will greet patients and families, collect co-pays, verify insurance, answer calls, and schedule appointments in a busy clinic setting.

The ideal candidate has a high school diploma and at least 1 year of customer service experience, with preference for medical front office and Epic exposure. A Monday–Friday, 8:00 am–5:00 pm, on-site schedule is offered.