Medical Front Desk-Countryside

ENT and Allergy of FL.; Clearwater (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(K)

STD, LTD, Life insurance

6 Paid Holidays

PTO

Job summary

Florida ENT and Allergy, a division of ENT and Allergy Associates of Florida, is seeking a full-time Medical Receptionist for our Countryside office. The role supports patient check-in/out, insurance data collection, appointment scheduling, and coordination with EMR systems.

Ideal candidates have at least 1 year in a medical practice, strong customer service, clear communication, teamwork, and familiarity with medical terminology; bilingual Spanish is a plus.

Qualifications

• Minimum 1 year of experience in a medical practice.
• Strong customer service and interpersonal skills.
• Clear written and verbal communication with a professional voice.
• Ability to prioritize and handle a high volume of patients.
• Ability to work in a team environment.
• Working knowledge of medical terminology.
• Strong computer literacy.
• Spanish bilingual a plus.

Responsibilities

• Provide superior customer service to patients and guests.
• Answer multi-line phones.
• Greet patients, sign in, and collect insurance information.
• Provide intake forms and office policies to patients.
• Process payments for co-pays and uninsured visits.
• Insurance verification.
• Schedule appointments based on physician availability.
• Maintain hard copy and EMR patient records.
• Call patients to remind of appointments and testing.
• Offer patient support and guidance as needed.

Skills

Multitasking

Motivated

High volume handling

EMR experience

Medical records management

Check-in/out experience

Customer service

Interpersonal skills

Written & verbal communication

Team player

Medical terminology

Computer literacy

Spanish bi-lingual

Tools

EMR/EHR system

Job description

Florida ENT and Allergy, a division of ENT and Allergy Associates of Florida, is currently seeking a Medical Receptionist for a full-time position at our Countryside office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs.

Medical Receptionist Description:

This is an excellent opportunity for an experienced Medical Receptionist who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter, have EMR and medical records, check in and check out experience and willing to learn all aspects of the ENT and Audiology field.

Medical Receptionist Responsibilities:

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed

Medical Receptionist Requirements:

• Minimum 1-year previous experience in a medical practice.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication skills with a clear speaking voice.
• The ability to prioritize and handle a high volume of patients.
• The ability to work in a team environment.
• Working knowledge of medical terminology.
• Strong computer literacy.
• Spanish Bi-lingual a plus.

Benefits for a Medical Receptionist:

• Medical, Dental and Vision: Effective 1st of the month after 60 days of employment.
• Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
• 401(K): Effective 1st of the month after 1 year of employment.
• 6 Paid Holidays: Effective immediately.
• PTO: Time earned per pay period

Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Incumbent must also be able to assist patients in transferring from wheelchair to an exam chair, when necessary. Responsibilities may also require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must also be capable of lifting up to 25 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job.

This company is an equal-opportunity employer.

We are a tobacco free workforce.

We perform full Criminal, Government, Credit, Drug ("to include Nicotine and Tobacco") drivers and professional license background checks on all applicants being considered for positions.