Medical front desk

La Capital Medical Center; Florida; On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Job summary

La Capital Medical Center in Hialeah, FL is seeking a friendly and organized Bilingual Medical Front Desk Representative to welcome patients and support a fast-paced healthcare environment. You will handle check-ins, scheduling, and insurance verification while maintaining accurate EMR records.

The role requires bilingual proficiency (English and Spanish), strong communication, and the ability to multitask with HIPAA compliance in mind. Join our team to deliver compassionate patient care.

Qualifications

• Prior experience in a medical front desk or healthcare administrative role.
• Bilingual in English and Spanish.
• Familiarity with medical insurance verification and billing processes.
• Proficiency with EMR/EHR software and general computer skills.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm in a busy clinical environment.
• Knowledge of HIPAA regulations and patient confidentiality standards.

Responsibilities

• Greet and check in patients in a professional and courteous manner
• Schedule, confirm, and manage patient appointments
• Verify insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records in the EMR system
• Answer multi-line phone system and direct calls appropriately
• Coordinate referrals and prior authorizations as needed
• Ensure front desk area is organized and HIPAA-compliant at all times

Skills

Bilingual

Communication skills

Multitasking

Interpersonal skills

Tools

EMR/EHR software

Job description

Benefits:

• Paid time off

About the Role:

La Capital Medical Center in Hialeah, FL is looking for a friendly and organized Bilingual Medical Front Desk Representative to be the welcoming face of our practice. If you thrive in a fast-paced healthcare environment and love helping people, this is the opportunity for you!

Responsibilities:

• Greet and check in patients in a professional and courteous manner
• Schedule, confirm, and manage patient appointments
• Verify insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records in the EMR system
• Answer multi-line phone system and direct calls appropriately
• Coordinate referrals and prior authorizations as needed
• Ensure front desk area is organized and HIPAA-compliant at all times

Requirements:

• Prior experience in a medical front desk or healthcare administrative role preferred
• Bilingual
• Familiarity with medical insurance verification and billing processes
• Proficiency with EMR/EHR software and general computer skills
• Strong communication and interpersonal skills
• Bilingual in English and Spanish strongly preferred
• Knowledge of HIPAA regulations and patient confidentiality standards
• Ability to multitask and remain calm in a busy clinical environment

About Us:

La Capital Medical Center is a trusted healthcare provider serving the Hialeah, FL community with a commitment to compassionate, high-quality patient care. Our patients choose us for our attentive service and dedication to their well-being. We foster a supportive team environment where every staff member plays a vital role in delivering an exceptional patient experience.