Medical Field Service Tech I — Onsite Device Support

Solventum-; Charlotte (NC); Remote; USD 39,000 - 54,000; Full time

Job summary

Solventum is seeking a Field Service Representative I for the Charlotte, NC area to deliver, service, and manage medical device equipment for healthcare clients. You will be on-site with customers, ensuring equipment readiness and accurate documentation, while maintaining inventory accuracy.

The role requires a High School diploma or GED, a valid driver’s license, and at least one year of customer-facing experience.

Qualifications

• Minimum one year of customer-facing work in public/private settings.
• Must possess a current, valid driver’s license.
• Ability to work non-traditional hours, including evenings, weekends, and on-call duties.
• Roles may require entry to healthcare or other facilities with possible prerequisites.

Responsibilities

• Serve healthcare clients by delivering, picking up, and maintaining cutting-edge medical device equipment.
• Build and maintain strong customer relationships with patients and hospital staff.
• Prepare equipment for delivery, including cleaning, disinfecting, and documentation processing.
• Track inventory of assets, parts, disposables, and supplies; locate misplaced items as needed.
• Load and unload equipment from company vehicles and participate in training sessions.
• Travel up to 20% domestically and comply with company policies and safety standards.

Skills

Customer-facing experience

Driver's License

Education

High School Diploma or GED

Associate degree or higher (preferred)

Job description

Solventum is seeking a Field Service Representative I for the Charlotte, NC area to deliver, service, and manage medical device equipment for healthcare clients. You will be on-site with customers, ensuring equipment readiness and accurate documentation, while maintaining inventory accuracy.

The role requires a High School diploma or GED, a valid driver’s license, and at least one year of customer-facing experience.