Medical Equipment Service Technician

MedStar Health; Boston (MA); Remote; USD 60,000 - 78,000; Full time

Job summary

A leading company in healthcare and life sciences is seeking a Medical Equipment Service Technician for a remote position. The technician will troubleshoot and maintain medical equipment in hospitals, collaborating with teams to ensure compliance and address customer needs. Ideal candidates will have hands-on mechanical skills and experience in fields such as HVAC and electrical.

Benefits

Company vehicle

Health insurance

401(k)

Paid time off

Tuition reimbursement

Qualifications

• 4+ years of relevant experience required, with technical certifications or military experience considered.
• Valid driver's license is needed, along with excellent communication skills.

Responsibilities

• Perform troubleshooting and maintenance of medical equipment.
• Manage service calls and collaborate with teams to resolve issues.
• Provide customers with pricing and repair options.

Skills

HVAC repair

Mechanics

Maintenance

Refrigeration

Electrical

Education

High School Diploma or GED

Job description

Medical Equipment Service Technician

Req ID: 49716

Job Category: Service/Technical Services

Location: Boston, MA, US, 02108

Workplace Type: Remote

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote-based Customer facing role, primarily working inside hospitals. You will troubleshoot and repair medical equipment used in surgical procedures, and support installation of complex mechanical, electromechanical, and electronic units. This includes our main OEM equipment portfolio: Washers and Sterilizers.

Ideal candidates have experience in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, or similar fields.

Responsibilities include:

• Perform troubleshooting, repairs, and maintenance of STERIS and competitor equipment.
• Manage time effectively to complete service calls, installations, and upgrades.
• Collaborate with cross-functional teams to resolve issues and ensure compliance.
• Provide customers with information, pricing, and repair options; identify sales opportunities.
• Support various locations within the territory based on customer needs.

Requirements:

• High School Diploma or GED with 4+ years of relevant experience; technical certifications or military experience considered.
• Valid driver's license and ability to meet background and physical requirements.
• Excellent communication skills and basic computer proficiency.
• Flexible schedule with potential overnight and after-hours work.
• Ability to meet hospital credentialing requirements.

Compensation and Benefits:

Pay range: $60,137.50 - $77,825.00, plus bonus eligibility. Benefits include a company vehicle, health insurance, 401(k), paid time off, tuition reimbursement, and more.

STERIS is an Equal Opportunity Employer and values diversity in the workplace.