Medical Equipment Delivery Driver (Northshore, MA)

Enovis Corp; Boston (MA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Consignment Inventory Technician to join their Field Services Team. This role is vital in ensuring the timely and accurate delivery of medical equipment, directly impacting patient care and outcomes. The technician will manage inventory, support new account launches, and collaborate with sales teams to enhance service quality. If you're passionate about making a difference in healthcare and possess strong customer service skills, this opportunity offers a chance to grow in a supportive environment focused on continuous improvement and innovation.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Vacation, Sick Leave, and Holidays

Income Protection Plans

Discounted Insurance Rates

Legal Services

Qualifications

• 1+ year experience in inventory or customer service is required.
• General knowledge of customer service practices is essential.

Responsibilities

• Manage inventory and documentation for DME consignment locations.
• Communicate effectively with customers and resolve issues promptly.

Skills

Customer Service

Inventory Management

Communication

Problem Solving

Education

High School Diploma or GED

Tools

Inventory Management Software

Order Processing Systems

Job description

DME Consignment Inventory Technician (Northshore, MA)

Job Description:

At Enovis we pay attention to the details. We embrace collaboration with our partners and patients and take pride in the pursuit of scientific excellence — with the goal of transforming medical technology as we know it.

Because that’s how we change the lives of patients for the better. And that’s how we create better together.

As a key member of the Field Services Team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes.

Job Title: Consignment Inventory Technician

Reports To: Field Service Team Lead

Location: Massachusetts Field Area

Business Unit: Field Services

Role Summary:

We are looking for a dedicated, service-oriented professional to join the Surgi-Care Branch of Enovis as a Consignment Service Technician. This role focuses on serving the Northshore Massachusetts areas, including Winchester, Medford, Everett, Somerville, MA.

As a Consignment Service Technician, you will play a key role in ensuring the timely, accurate, and safe delivery, stocking, and management of company products. Your contributions will directly support our mission to provide exceptional service and reliability to our customers.

Key Responsibilities:

The following are the primary duties and responsibilities of this role. Other related duties may be assigned to meet business needs.

• Appropriately manages assigned territory in order to achieve service goals.
• Process all orders in a timely and accurate manner.
• Maintains inventory and related documentation for Durable Medical Equipment (DME) consignment locations.
• Performs routine evaluation of customer clinic needs and works with Sales and Inventory Teams to make modifications to improve DME consignment program performance in accordance with Company policy.
• Actively maintains operational targets/metrics, collaborating with Sales and Operations to overcome challenges.
• Assists in troubleshooting and resolving issues that arise at consignment locations.
• Effectively communicates with customers using multiple platforms, responding appropriately to business scenarios, and resolving issues in a timely manner.
• Supports new account launches, including initial in-servicing and managing key customer relationships.
• Evaluates workflows and communication tools, searching for new ways to improve and accomplish goals through continuous improvement initiatives.
• Develops and maintains thorough knowledge of Enovis healthcare solutions and product to support customized programs for customers.
• Develops and maintains professional and technical knowledge by staying current on relevant Durable Medical Equipment (DME) and Home Medical Equipment (HME) orthopedic products and services offered by both Enovis and Surgi-Care.
• Adheres to all Enovis policies, procedures, and guidelines, as well as OIG and government program (e.g., Medicare) regulations.

Minimum Basic Qualifications:

• High School Diploma or GED required.
• Minimum of 1 year of experience with inventory and/or customer service required.
• General working knowledge of customer service-related practices required.
• Experience with inventory management software and/or order processing systems preferred.
• Working knowledge of Durable Medical Equipment (DME) and orthotic products strongly preferred.
• Previous experience or successful completion of factory training for home medical equipment (HME) strongly preferred.
• Must possess a valid Driver’s License and current automobile insurance.
• Must satisfy third-party credentialing requirements in order to gain access to hospital accounts.
• May be required to fit patients in-home, and therefore candidates should be aware of and comfortable with this requirement.

Travel Requirements:

• Required to travel up to 95% of the time.
• Overnight travel is not required.
• Includes considerable time spent traveling in car to customer accounts as dictated by territory.
• Must be willing to travel to various local clinic sites, using company-provided vehicle, upon request as dictated by territory.

Work Environment and Physical Demands

• Field based (i.e., patient homes, physician’s offices, hospitals, clinics, etc.).
• The noise level in the work environment is usually moderate.
• This job involves potential exposure to airborne and bloodborne pathogens.
• Physical Demands: Must frequently lift and/or move up to 60 pounds. Regularly required to stand; walk and talk or hear. Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Deskwork requiring sitting, walking, using phone and computer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What does creating better together mean to us at Enovis? We know that the power to create better – for our customers, our team members, and our shareholders – begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes.

Benefits

We offer a comprehensive benefits package that includes:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Spending and Savings Accounts
• 401(k) Plan
• Vacation, Sick Leave, and Holidays
• Income Protection Plans
• Discounted Insurance Rates
• Legal Services

About Enovis

Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit www.enovis.com to learn more.

EQUAL EMPLOYMENT OPPORTUNITY

Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis. Join us in creating better together.