Medical Equipment and Supply Specialist, Continuum of Care

SSM Health; Madison (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider is seeking a dedicated individual to act as a liaison for medical equipment orders. This role involves obtaining medical documentation, verifying insurance, and ensuring compliance with healthcare standards. The ideal candidate will have strong communication skills and experience in data entry. Join a team committed to providing quality care and support to patients.

Benefits

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Qualifications

• Two years' experience required.
• High School diploma or 10 years work experience.

Responsibilities

• Acts as a liaison between employees, providers, and customers.
• Processes orders for medical equipment and supplies.
• Verifies patient insurance eligibility and communicates financial responsibilities.

Skills

Communication

Data Entry

Education

High School diploma/GED

Job description

It's more than a career, it's a calling.

WI-SSM Health at Home Madison Hammersley

Worker Type: Regular

Job Summary:

Acts as a liaison between employees, providers, payers, customers, and other health care providers to obtain necessary documentation and process orders for medical equipment and supplies.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

1. Obtains and interprets medical documentation, compares documentation with insurance coverage criteria, and creates orders to provide medical equipment and supplies.
2. Verifies patient insurance eligibility/benefits and communicates financial responsibilities to patients, caregivers, and other health care providers.
3. Reviews, obtains, and logs appropriate medical documentation that supports the reimbursement of equipment/supplies.
4. Performs accurate data entry into operating system and processes orders for appropriate equipment/supplies to ensure delivery and correct billing.
5. Communicates with patients, employees, payers, caregivers, and other health care providers on status of orders.
6. Collects payments from patients for coinsurance, copays, and self-pay items.
7. Obtains written orders and prior authorization for appropriate equipment/supplies.
8. Ensures compliance with Medicare, Medicaid and Accreditation Standards.
9. Works in a constant state of alertness and safe manner.
10. Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• Two years' experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

8055000174 Clinical Administration

Scheduled Weekly Hours:

40

Benefits:

SSM Health offers a comprehensive benefits package, including:

• Paid Parental Leave: One week of paid parental leave for eligible team members for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: Voluntary benefit through DailyPay for instant access to earned, unpaid base pay (fees may apply).
• Upfront Tuition Coverage: Upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by law. Click here to learn more.