Medical Director

North Houston Vet Ophthalmology and Animal Eye Medical & Surgical Specialists; St. Johnsbury (VT); On-site; USD 120,000 - 180,000; Full time

Job summary

Kingdom Animal Hospital in St. Johnsbury, VT seeks a Medical Director to lead clinical excellence and mentor veterinarians. The MD will balance hands-on patient care with leadership, uphold medical quality, and foster a collaborative, compassionate hospital culture.

You'll partner with the Practice Manager to align medical standards, oversee patient care, and drive continuous improvement in outcomes and client experiences in a busy general practice serving the Northeast Kingdom.

Job description

About Our Clinic

At Kingdom Animal Hospital, we are proud to serve the Northeast Kingdom of Vermont with compassionate, high-quality veterinary care in a collaborative and supportive environment. Our dedicated team values teamwork, mentorship, and practicing medicine with the resources needed to provide exceptional patient care. Many of our team members have been part of our practice for 5-25+ years - a testament to the supportive culture we've built together. Located in beautiful St. Johnsbury, you'll enjoy the charm of a close-knit community surrounded by some of New England's most stunning outdoor recreation opportunities.

Check us out at: Kingdom Animal Hospital

Clinic Snapshot

• Practice Type: Small Animal General Practice
• Avg. Daily Patient Volume: High-volume GP with a mix of wellness and medical cases
• Support Staff Ratio: Strong technician and support staff team
• Case Mix: Wellness, preventative care, surgery, dentistry, diagnostics, urgent care, and chronic disease management
• Technology & Equipment: Digital radiography, digital dental radiography, in-house laboratory, ultrasound, surgical suite, and modern medical equipment
• Team Culture: Collaborative, mentorship-focused, team-oriented, and committed to delivering exceptional patient care

Position Summary

The Medical Director (MD) serves as the clinical leader and medical voice of the practice, setting the standard for excellence in medical quality, exceptional patient care, positive client experiences, and a collaborative, high-performing team culture. As a trusted veterinarian within the community, the MD leads by example-delivering high-quality medicine, mentoring and developing associate doctors, and fostering an environment where quality, compassion, and teamwork thrive.

In alignment with AmeriVet's strategic vision for veterinary excellence, the MD balances hands-on clinical practice with leadership responsibilities, spending most of their time providing direct patient care while also guiding medical quality and supporting the professional growth of the veterinary team. In close partnership with the Practice Manager, the MD provides medical oversight of hospital operations and care delivery to ensure consistently exceptional outcomes for patients, clients, and team members, and achievement of performance metrics and business goals.

Supervisory Responsibilities

The Medical Director supervises the Associate and Partner doctors within the practice.

Responsibilities & Objectives

• Set, model, and uphold medical quality standards for the practice, exemplifying excellence and delivering high-quality care in accordance with industry standards, AmeriVet guidelines, and state practice acts.
• Foster and sustain a positive, collaborative hospital culture in which:
  • Patient care and safety always come first
  • Team members are empowered to share their voice, solve problems, and contribute ideas
  • The team works together to achieve hospital goals and deliver exceptional client and patient experiences
• Coach, mentor, and manage veterinarians, ensuring they:
  • Achieve and maintain clinical proficiency in medical and surgical care
  • Demonstrate excellent client communication and education
  • Complete thorough, timely, and accurate medical records
  • Ensure appropriate and compliant charging for services and products
  • Lead by example in supporting a positive hospital culture
  • Receive regular coaching, feedback, performance reviews, and accountability as needed
  • Drive continuous improvement in medical quality, patient outcomes, and client trust through case review, thoughtful use of clinical insights, and professional judgment.
• Evaluate, develop, and continuously improve clinical competency across the veterinary team, including doctors, relief doctors, veterinary assistants, and technicians, through direct observation, coaching, case discussions, and periodic medical record reviews to elevate medical quality and consistency of care.
• Organize and lead regular doctor meetings to align medical standards, protocols, case reviews, and hospital priorities.

Partner closely with the Practice Manager to

• Meet regularly to align on hospital initiatives, culture, people development, and medical and operational priorities
• Align hospital scheduling and clinical workflows to optimize team utilization, ensuring team members work at the top of their training and licensure in support of high-quality, efficient, and patient-centered care.
• Assess and manage the hospital inventory to ensure appropriate product availability and cost control
• Provide coaching and feedback to the veterinary team
• Plan and participate in hospital-wide meetings
• Support strategic initiatives and operational excellence, including performance metrics and business goals
• Oversee the maintenance and appropriate use of hospital medical equipment, ensuring safety, maintenance, functionality, and regulatory co