Medical Director

MedVet; Norwalk (CT); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Generous signing bonus

Competitive compensation

Shareholder opportunity

Student loan repayment program

Paid parental leave

Job summary

MedVet is seeking a strong Medical Director for our Norwalk, Connecticut hospital. In this role, you will lead the healthcare team, fostering a culture of continuous improvement while ensuring exceptional care for patients.

With a commitment to medical excellence, you'll have ownership opportunities and join a dedicated team focused on the growth and success of MedVet’s mission – Leading Specialty Healthcare for Pets.

Qualifications

• 5-7 years of experience in a veterinary organization.
• Board certification or equivalent veterinary experience preferred.
• Demonstrated success in leadership roles.

Responsibilities

• Foster a culture of continuous improvement and caregiver development.
• Lead the Medical Services teams in the hospital.
• Oversee patient care issues and manage escalated client concerns.

Skills

Leadership during change

Conflict management

Veterinary experience

Education

Veterinary degree

Job description

MedVet has an opportunity for a strong Medical Director at our Norwalk, Connecticut hospital. MedVet is the nation's premier veterinary‑owned and led organization, where doctors have the support of veterinary leadership committed to medical excellence and continuous resource improvement while enjoying ownership in the organization with our unique shareholder opportunities.

Why join the team at MedVet Norwalk?

• In addition to 24/7 Emergency, we offer specialties in Medical Oncology, Dermatology, Internal Medicine, Surgery, with Radiation Oncology coming 2026!
• We offer a state‑of‑the‑art facility with the technology, equipment, and clinical support our doctors need to provide exceptional care, including a CT, an MRI, and a linear accelerator.
• Everyone who enters our hospital doors can feel our collaboration, passion, and energy. Our team is committed to being the best place in the veterinary profession to give and receive care.
• Our team members treat patients and clients like they are our own family, and we develop Referral Partner relationships built on trust, respect, communication, and empathy.

Everything Starts with Our Caregivers:

• Our doctors are eligible to become shareholders – a rare opportunity to have ownership and share in the growth and success of MedVet & VEI hospitals across the country.
• We offer all the benefits you expect, plus a generous signing bonus, competitive compensation, shareholder opportunity, student loan repayment program, and paid parental leave.

About Medical Directors at MedVet:

We know that hospital leadership is pivotal to our success. We leverage what we call a Dyad Model – the hospital’s Medical Director (MD) works collaboratively with the Hospital Director (HD) to lead the Healthcare Team. The MD, who reports to a Regional Medical Director, is the local leader of Medical Services and oversees all specialty and emergency doctors. The MD promotes a culture that supports the development of engaged and empowered caregivers (employees) who deliver the MedVet Experience in a healthy and sustainable manner while living MedVet’s core values of Teamwork, Leadership, and Compassion.

The MD partners with their dyad HD to improve and sustain MedVet’s focus on evaluating, planning, and implementing the delivery of best‑in‑class healthcare to MedVet patients in support of our mission: Leading Specialty Healthcare for Pets. Successful dyad leadership provides representation of all caregivers, fosters diversity of thought, and leverages the variable experience and skill of our Medical Services and Clinical Services Teams.

Key Responsibilities Include:

• Foster a culture that supports continuous improvement and the development of engaged and empowered caregivers.
• In partnership with the Hospital Director (HD), serve as an overall leader for the hospital, directing both Emergency and Specialty services (Dyad Leadership).
• Lead and direct the Medical Services teams in the hospital, including doctor hiring, doctor onboarding, doctor development, and management of doctor performance issues, partnering with Clinical Services, HR, or other teams as needed. Continually evaluate hiring needs and opportunities for practice growth, working in partnership with the Medical Recruiting team.
• Responsible for managing overall department workflows and ensuring patient care is delivered efficiently, safely, and compassionately.
• Responsible for doctor scheduling, department meetings, and other doctor‑facing communications.
• Works with the HD to ensure the Clinical Services team has the resources and tools to deliver high‑quality patient, client, and referral partner experience.
• Works with the HD to manage overall hospital financial results, including inventory/supplies and other expenses.
• Work collaboratively with the HD, Regional Medical Director (RMD), and VP of Clinical Services and Finance to prepare and manage the Hospital and Capital budgets.
• Work with the RMD to lead the hospital’s annual Operational Plan strategy and execution.
• Foster a culture supportive of Referral Partner outreach and CE activities to ensure strong and growing Referral Partner relationships. Ensure doctors are participating in the appropriate Referral Partner outreach and coach them on how to build Referral Partner relationships effectively so that they can grow their practice.
• Oversee patient care issues, Referral Partner concerns, and responses to client complaints, personally handling escalated client and Referral Partner issues. Interacts with regulatory boards as needed.

Who You Are:

• Have demonstrated leadership with a strong track record of success during times of change, transformation, and rapid growth.
• Have at least 5‑7 years of progressive growth and experience in a veterinary organization.
• Have the capability to effectively manage conflict in highly emotional situations with grace and maturity.
• Board‑certified veterinary specialists, experienced ER veterinarians, veterinarians with military leadership, veterinarians with animal health leadership, or veterinarians with equivalent experience are ideal.

Why will you love living in Norwalk?

Norwalk is a unique coastal destination with a variety of attractions, shopping, and first‑class restaurants. It boasts beautiful beaches, 1,400 acres of parks and shoreline, memorable sunsets, and some of Connecticut’s best‑protected marinas. The beautiful scenery is balanced by an active and diverse business community, an eclectic mix of cultures, and quality schools. Norwalk Public Schools have been rated the #1 City School District in Connecticut for three years in a row. Year‑round attractions like the Maritime Aquarium and Stepping Stones Children’s Museum are complimented by annual events like the SoNo Arts Festival, Oyster Festival, and the In‑Water Boat Show. Plus, it’s only 45 minutes from all the excitement New York City has to offer.

Equal Employment Opportunity

MedVet is committed to creating a safe and inclusive environment for all team members. You can count on us to provide equal employment and advancement opportunities to all team members and applicants. Employment decisions are based on merit, qualifications, training, and overall experience and abilities. We do not discriminate in employment opportunities or practices based on race, color, sex, religion, national origin, ancestry, age, disability, sexual orientation, gender identity or expression, citizenship status, uniformed service member status, pregnancy, genetic information or any other characteristic protected by law.

MedVet does not accept resumes from unsolicited third‑party recruiters.